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Ken Garff Honda Riverdale

Ogden, UT

4.8
5,554 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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950 W Riverdale Rd

Ogden, UT

84405

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Showing 5,554 reviews

July 10, 2022

They get you in your car as fast as they can, with a smile on their faces More

by Babinsky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Briscoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Halley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Goodrich
July 10, 2022

Made this process a easy switch over from my previous Honda! Helped me find the perfect car More

by Sierra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Briscoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2022

Great customer service Frank was very helpful. I did hit a pot hole in your parking lot that through of my car's balance which increased the price of my service I had planned however Frank was kin More

by AWEY16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2022

I always have a good experience at Ken Garff service center. Future items that need to be done on my car are always brought to my attention, but never forced into the initial reason I'm there. Jesse w More

by ALLYSONMATHESON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2022

Thank you for all you do! You all are like family and I wouldn’t go anywhere else for any of my car needs. You’re all the best :) More

by BIA.J.BOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel King
July 08, 2022

Very disappointed. No real diagnostic. What they did did not fix the problem. No video over view. My car is worse then when I brought it in. Hourly rates are to hi More

by jsmile123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jacob Haro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Ken Garff Honda Riverdale responded

Hello, Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. Please feel free to contact us directly using the information below if there is anything we can do to make your experience better. Thanks. Joey Burns, General Manager joeyb@kengarff.com

July 08, 2022

Dan was very helpful and responsive (answering many many questions) while we impatiently waited for our new car. Everyone at the dealership was very helpful and courteous. More

by rk7979
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel King
July 08, 2022

Collin and the service staff were very helpful and friendly. When I picked up my vehicle, I noticed a noise from something that fell into the fan under the cabin air filter. Collin and a service tech More

by ZW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Gum, Sadie Gray
July 08, 2022

After it got serviced, the back up camera turned to be different the lines that were there before were gone. Just don’t have time to take it back. More

by SWEETS_WALKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Caldwell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Ken Garff Honda Riverdale responded

Hello, Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. Please feel free to contact us directly using the information below if there is anything we can do to make your experience better. Thanks. Joey Burns, General Manager joeyb@kengarff.com

July 08, 2022

Jacob did an awesome job staying in communication with me. Once provided with my extended warranty information, Jacob made sure I got the part I needed and had it handled within the week. He didn’t try to More

by kyleew94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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