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Ken Garff Honda Riverdale

Ogden, UT

4.8
5,551 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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950 W Riverdale Rd

Ogden, UT

84405

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Showing 5,551 reviews

August 18, 2022

The times we are living in are challenging right now, post COVID, and people are on edge quite often because money is so tight due to inflation. I forgot all the crap for awhile with very nice people he More

by MURDOCKMADISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Bechel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Cashin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Martinez
Aug 31, 2022 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.

August 18, 2022

It was a great experience. Things were explained well. I have no complaints at all. Thanks More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Ken Garff Honda Riverdale responded

Thank you for the review, Mark! We are so glad to hear you had such a great experience with our store. It was a pleasure serving you. Thanks again!

August 17, 2022

Such a pleasure dealing with Ken Garff Honda-Riverdale. My best experiences has been with Honda sales and service at this dealership. Absolutely no problems, very personable, competent and professional. I More

by JBL.375
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Cashin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Ken Garff Honda Riverdale responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

August 17, 2022

Service has been amazing every time we come in. They have always answered my questions and helped me to understand the nature of my issues. More

by shiloh_johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Gum
Aug 18, 2022 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience, Shiloh! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.

August 17, 2022

It took 2 HOURS for an oil change. Had an appointment for 8:30am, my car was checked in by service advisor at 8:27am, my car was still sitting in line at 10:00am and "completed" at 10: More

by JSC8116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jacob Haro
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Ken Garff Honda Riverdale responded

Hello, Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Thanks. Joey Burns, General Manager joeyb@kengarff.com

August 16, 2022

My brake repair was handled in a friendly, prompt, professional way. I've recently driven to Dallas and my brakes are great now. More

by tconrad3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Gum
Aug 18, 2022 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our store. It was a pleasure serving you. Thanks again!

August 16, 2022

Buying a car from Ken Garff was a great experience. Tyler took care of all the paper work right at the dealership. We didn't have to run around getting things together. We found the car we had been loo More

by Tracistewart66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Briscoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Ken Garff Honda Riverdale responded

Thanks for your review! It is wonderful to hear that Tyler provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!

August 16, 2022

We just had a great experience at Ken Garff Honda in Riverdale, Utah. We appreciate the great service and the nice people we’ve met over the years. Tyler did a great job today selling us our new car. Th More

by SSA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Briscoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Ken Garff Honda Riverdale responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

August 15, 2022

It was a pleasure working with Tyler. Very attentive and there was no pressure. The signing process was great. No paperwork More

by Glenn-stewart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Briscoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience, Glenn! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.

August 15, 2022

Hassle free. I am happy so far and would do it again. Sales person was kind, helpful and knowledgeable. Had the car I wanted. More

by carolhelf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our store. It was a pleasure serving you. Thanks again!

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