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Ken Garff Honda Riverdale

Ogden, UT

4.8
5,549 Reviews
Why complicate things? We’ve made buying a car easier. At Ken Garff Honda Riverdale, you won’t get shuffled between salespeople. You’ll work with one person from start to finish–that includes your purchase, financing options, and everything else. We don’t pay our salespeople on commission. They’re compensated on volume and your satisfaction.
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950 W Riverdale Rd

Ogden, UT

84405

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Showing 5,549 reviews

August 30, 2022

Long wait Wasn’t told when car was finished When I got in my car after, the passenger side floor was covered with items that had been in my side compartment. More

by gpnlaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John doe
Aug 31, 2022 -

Ken Garff Honda Riverdale responded

Hello, Thank you for your feedback. We strive to provide every customer that visits us with a 5-star experience, and we are sorry to see that we did not meet your expectations when you visited our service department. Our team is reviewing your experience to look for opportunities to improve for next time. In the meantime, please feel free to reach out to us directly using the contact information below. Thank you. Joey Burns, General Manager joeyb@kengarff.com

August 30, 2022

Their slogan says we hear you, we’re unlike the rest. In reality they are worse then the rest. All they care about is their reputation. They try to act as though they care, but don’t. Everything they More

by barnettcamille
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Collin Gum
Aug 31, 2022 -

Ken Garff Honda Riverdale responded

Hello, Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We would like to hear more about this experience so we can work on improving for next time. Please reach out to our team directly using the contact information below. Thanks. Joey Burns, General Manager joeyb@kengarff.com

August 30, 2022

Zach was awesome to work with and made the whole car buying experience hassle-free! More

by DLWADSWORTH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Dickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Ken Garff Honda Riverdale responded

Thanks for your review! It is wonderful to hear that Zach provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!

August 29, 2022

Thank you for the Toyota. The whole process went smoothly. Conner and Tyler were both very helpful. More

by wilkie_rep
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Briscoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Conner
Aug 31, 2022 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.

August 29, 2022

We had a great experience today at Ken Garff Honda. Jeremy was great. He worked with us to find an option that would work best with our family. The process was quick and easy also. Thanks again Jeremy More

by tashalrosario
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac
Aug 31, 2022 -

Ken Garff Honda Riverdale responded

Thanks for your review! It is wonderful to hear that Jeremy provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!

August 27, 2022

Treated me professionally and were polite. Overall a positive experience. I would recommend to others. More

by scott_arbon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience, Scott! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.

August 27, 2022

I left Honda more happy than ever. I went to other dealerships that same day and was turned down or there were no options. Honda was my last hope, but if i knew that things were going More

by Mitzy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marna Sakios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Ken Garff Honda Riverdale responded

Thanks for your review, Mitzy! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

August 24, 2022

Amazing customer service! Mario is amazing to work with! He took time to pay attention to details and took great care of us! More

by drapernotthecity
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.

August 24, 2022

Jacob was great from the welcome and check in. His communication throughout the day was terrific. They kept the truck overnight to try and work on the auto high/low beam feature and went the ext More

by woodbury
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Ken Garff Honda Riverdale responded

Thanks for your review! It is wonderful to hear that Jacob provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!

August 23, 2022

They are always friendly and quick. We love the amenities available while we wait. They’re not pushy about upselling services which makes me much more likely to return for those additio More

by ajmccracken06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Gum
Aug 31, 2022 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our store. It was a pleasure serving you. Thanks again!

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