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Ken Garff Honda Riverdale
Ogden, UT
5,546 Reviews
Why complicate things? We’ve made buying a car easier.
At Ken Garff Honda Riverdale, you won’t get shuffled between salespeople. You’ll work with one person from start to finish–that includes your purchase, financing options, and everything else. We don’t pay our salespeople on commission. They’re compensated on volume and your satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,546 reviews
September 23, 2022
I've worked closely with the service department for some years and I've generally been satisfied with the service team. Most recently I was not completely satisfied with the level of communication or the fa years and I've generally been satisfied with the service team. Most recently I was not completely satisfied with the level of communication or the fact that I had to reschedule maintenance to be completed at a later date. Which was not convenient and I was somewhat irritated. Rick immediately reached out in regards to my concerns. Not just to discuss my concerns but to have everything squared away with as little complication or inconvenience as possible. We were able to get everything sorted out. Frank Perez, my service advisor was direct and professional when addressing my concerns and explaining all labor and costs in detail. They won my trust and my business back. Complaints are scarcely acknowledged or made right, especially today. So I am grateful for the honesty and sincerity of the staff. I would rate the level of customer service demonstrated by Frank and Rick as well above average. Thanks for listening and for choosing to make things right. More
by bianca.tmobile
Verified Customer
September 23, 2022
He was super friendly, quick and would absolutely recommend him to my friends and family :) recommend him to my friends and family :) More
by Skyler_rose2005
Employees Worked With
September 22, 2022
Mario and Ken Garff made my car buying experience so easy! I filled out my application online after discussing which car I wanted to buy with Mario via text and phone, and when I went in, it was less th easy! I filled out my application online after discussing which car I wanted to buy with Mario via text and phone, and when I went in, it was less than an hour to finish the paperwork. I love my new car and would recommend them both to anyone who is shopping for a new car!! More
by jjacobson_1
September 21, 2022
The service advisors are very capable, don’t recommend unnecessary work and the video inspection is helpful unnecessary work and the video inspection is helpful More
by GARUSSELL
September 20, 2022
Quick and to the point. No salesman BS. Thanks for getting all the paperwork ready before I arrived. No salesman BS. Thanks for getting all the paperwork ready before I arrived. More
by steeleguides
Employees Worked With
September 20, 2022
Great job. JEREMY had everything ready before we arrived. It was quick and professional. Thanks JEREMY had everything ready before we arrived. It was quick and professional. Thanks More
by steeleguides
Employees Worked With
September 19, 2022
My visit was for an emissions test. It was accomplished in the amount of time Frank had indicated to me. He also did the "on the spot" without charging me - which was GREAT. That s It was accomplished in the amount of time Frank had indicated to me. He also did the "on the spot" without charging me - which was GREAT. That saved me allot. Thank you so much. More
by fritzhamblin
Employees Worked With
September 19, 2022
People were nice, knew what they were doing. Very knowledgeable and careful about what was needed. And let me know what was expected. Good experience. 👍 Very knowledgeable and careful about what was needed. And let me know what was expected. Good experience. 👍 More
by KEBINNORMINGTON
September 18, 2022
Confusing appointment setting on website. Too automated. Never was able to speak to anyone prior to making an appointment. Service area too small for the amount of needed. Too automated. Never was able to speak to anyone prior to making an appointment. Service area too small for the amount of needed. More
by bdeanstx
Employees Worked With
Collin Gum
September 18, 2022
Awesome honda dealership and great service techs and reps. Had oil change at this location!!! reps. Had oil change at this location!!! More
by jacob.texas.jg
Employees Worked With
