Ken Garff Honda Downtown

Eddie was great to work with, great customer service and took the time to help me find the right car for my budget!! I will be going back and sending my family and friend to buy from Eddie. Thanks Eddie for took the time to help me find the right car for my budget!! I will be going back and sending my family and friend to buy from Eddie. Thanks Eddie for a non pressure, positive experience. More

Brandon had been recommended to me by a friend. He was very friendly and helpful to me to pick out the right car and the right price and interest rate. Taylor was very professional and complete doing the very friendly and helpful to me to pick out the right car and the right price and interest rate. Taylor was very professional and complete doing the paperwork for the sale. Brandon and Taylor made the experience of buying a new car from, a dealer I had never used, a really good experience. More

Eddie always goes out of his way to get you the best deal and any special features your looking for. During the winter he had a broken foot and went to a lot of trouble helping us get studded snow tires on a and any special features your looking for. During the winter he had a broken foot and went to a lot of trouble helping us get studded snow tires on at a local tire company several blocks away, during the worst snow storm of the season, I can still see him wading in the snow with his foot brace making sure we was able to get home to Evanston Wyo. 70 miles away! Thanks Eddie for the extra effort, on all our purchases! Daniel & Christina P. More

Brandon was great to work with. He was willing to stay late and find the car we wanted. The other staff was wonderful also. Even though it was a late Saturday night and I am sure they wanted to get home late and find the car we wanted. The other staff was wonderful also. Even though it was a late Saturday night and I am sure they wanted to get home or out on a date :) they had a smile on their face. Thanks again! More

Had a great experience at Ken Garff Honda downtown. Sean Ackroyd my salesperson was very helpful and got me into a good car for me. I felt no pressure from him. He made car buying easy and painless. I will Ackroyd my salesperson was very helpful and got me into a good car for me. I felt no pressure from him. He made car buying easy and painless. I will definitely refer my friends and family to Sean!! Thank you again for all your help! More

We gave all "5's" because everything went very quite well. We were very impressed with how thorough Brandon and Trevor were!! We are very happy that we chose Ken Garf and that Brandon was our sa quite well. We were very impressed with how thorough Brandon and Trevor were!! We are very happy that we chose Ken Garf and that Brandon was our salesperson! We would 100% refer Brandon, and Ken Garf, to anyone who is looking for a Honda. More

Great sales, receptionists, finance (Trevor) & service team working together to make car buying, which can can be very stressful, but with Garrff its a real pleasure. Clear & timely communication. service team working together to make car buying, which can can be very stressful, but with Garrff its a real pleasure. Clear & timely communication. No pressure just great listening and excellent results & customer service. Brandon and Skyler did everything plus to find the car and lease package we needed including picking up the new car elsewhere and drivining it to Garff Honda. Our family will keep Garff as our number one choice. Seven Hondas and growing within our family! Thx again Brandon, Skyler and Trevor ! More

Eddie Jeppson was FANTASTIC to work with, and went more than the extra mile to help me get the deal done. Friendly, enthusiastic and hard working, Eddie gave me his undivided and exclusive attention even t than the extra mile to help me get the deal done. Friendly, enthusiastic and hard working, Eddie gave me his undivided and exclusive attention even though the used car I purchased was only a $4000 vehicle and it took over 3 hours to close the deal. His commission could not have been much, and when difficulties with financing arose, he could have blown me off in favor of a bigger fish-but no. He worked with me on financing, ran me to the bank, was late for one of his family member's birthday party, and never stopped being upbeat and happy. He truly made me feel like I was his top priority and his most important customer ever. Thank you so very much, Eddie. You made a potentially frustrating experience smooth, and if I could rate you higher than a 5, I absolutely would. Best salesman I have ever worked with. When I am in the market for another set of wheels, Eddie WILL be my first call (even before my brother, who also sells cars in another state). Oh, and the SUV I bought? Amazing deal-far below blue book, runs and drives perfect. MY WIFE AND I LOVE THIS VEHICLE. More

This was my first new car buying experience, and first time even going into a dealership to test drive. I was nervous, but Al and Stan were so laid back and absolutely put no pressure on. I knew I wa time even going into a dealership to test drive. I was nervous, but Al and Stan were so laid back and absolutely put no pressure on. I knew I wanted a Fit - a base model, manual transmission. When I test drove both the manual, and automatic, there was not even a hint that I should choose the automatic (which costs more). Nor was there any trying to talk me into the more spendy sport model. I couldn't believe that my first experience inside a car dealership was so easy. In the end, they gave me $500 for my 19 yr. old Civic that needed a new engine (I was going to donate it, so $500 off a new Fit was great!) They towed my old car away, and gave me a better deal than any other Utah Honda dealership. The model I wanted was sold to someone else right after I test drove it, and within a month Al had the same model brought to their downtown dealership for me, so I didn't have to wait long for my car. When I went in to pick it up & sign the paperwork, I didn't even get any sales pitches for accessories! I thought this was awesome, as I was prepared for that - I actually had to tell them I wanted floor mats. And Trevor was great about not pushing the extended warranties as well, although he went over the options with me. There wasn't one moment where I felt uncomfortable or pressured during the entire process. I felt that Al was upfront and honest about pricing, and Stan was great to test drive with and answered my questions thoroughly. Stan's follow-up was also terrific - timely, without pressure, and always considerate. Trevor did the financing without a hitch. The only thing that matches the awesomeness of my 2012 Fit, is the service at Ken Garff. Seriously - go there first if you're thinking of buying a Honda. More

I was a little annoyed at first that I could not get a price quote on my car over the phone, but after arriving at the dealership and being told they were very busy, I did eventually get a fair price on m price quote on my car over the phone, but after arriving at the dealership and being told they were very busy, I did eventually get a fair price on my car. The salesman was professional, with the exception of his bragging about how many sales he had made that day. The Manager was very honest and upfront, and the service department fullfilled the work as contracted, and did it on time. Very happy with the new ride, and I think KG downtown gave me the best price. Thank you! More