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Ken Ganley Toyota Pittsburgh - Service Center

Pleasant Hills, PA

4.4
796 Reviews
Call Service Center (412) 469-3000

796 Reviews of Ken Ganley Toyota Pittsburgh - Service Center

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October 14, 2021

I was very well accommodated from the time I called for an appointment until I got my car after the service More

by MAROMEROSADORONILA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2021 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 13, 2021

Service was good. Price was a little expensive Service Service was good. Price was a little expensive Service advisor did a very nice job More

by LSBB300
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2021 -

Ken Ganley Toyota Pittsburgh responded

We appreciate your business and our team looks forward to serving you again soon!

October 06, 2021

My experience was excellent. The wait was short. The service desk personnel was courteous, friendly and helpful. The even showed ne how to program my android phone. More

by JULIAGARDNER1947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2021 -

Ken Ganley Toyota Pittsburgh responded

Thank you, Julia, for choosing Ken Ganley Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 05, 2021

Every one I at Ganley that i came in contact with was professional friendly helpful More

by JAIAMS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masters
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2021 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your very kind review. Scott, John and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Toyota.

October 05, 2021

Workers were helpful in helping me with my concerns as a light showed on the dash that I was not familiar with. The problem was resolved when I stayed there in the shop. More

by RAGERCSPIRIT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't know the person who helped me.
Report | Print
Oct 05, 2021 -

Ken Ganley Toyota Pittsburgh responded

Thanks for sharing your thoughts about your experience with Ken Ganley Toyota. We appreciate your business and hope to see you again soon!

October 03, 2021

Can't praise this dealer anymore. Definitely the best dealer I have ever dealt with. Honest Truthful Prompt More

by N3NQN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Brashear
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Oct 04, 2021 -

Ken Ganley Toyota Pittsburgh responded

Thank you for the kind words for our team! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. We look forward to working with you again!

October 01, 2021

Tried to charge me for something I didn't need. Said I needed Rotors, pads, the whole complete setup. More

by ronm3
Recommend Dealer
No
Employees Worked With
Lisa Onderko
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2021 -

Ken Ganley Toyota Pittsburgh responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please reach out to us at your convenience. Thank you for your time.

October 01, 2021

Turned the inspection around quickly and it was easy to schedule. No complimentary wash like the past, though. More

by MCCALLHUNGERMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No idea who helped us
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Oct 03, 2021 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your review. We are so glad that we had the opportunity to work with you and that you had a positive experience here at Ken Ganley Toyota. We're sorry we didn't offer you the complimentary wash as we have in the past. We appreciate your business and look forward to serving you in the future.

September 30, 2021

Have been dealing with this dealership for a long time. So far I am well pleased. Gary Is my salesperson and ad long as he is there so will I. More

by JACKYURKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2021 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to leave us a five-star review, Jack. We're thrilled to hear that you found your experience with Gary to be a positive one. We look forward to having you as one of our valued customers for years to come. Thank you for choosing Ken Ganley Toyota.

September 29, 2021

Quick efficient and thorough although customer service felt a bit off. May have just been a busy day. More

by TIFFANY.TANA.PIERRE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Brashear
Report | Print
Sep 29, 2021 -

Ken Ganley Toyota Pittsburgh responded

Thank you for choosing Ken Ganley Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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