Ken Ganley Toyota Pittsburgh - Service Center

Very friendly staff. Kept appointments for work to a minimal wait time. Great job Ken Ganley. minimal wait time. Great job Ken Ganley. More

Service Dept failed my car for state inspection and wanted more money to fix minor problem. Instead, had to go to my local shop that fixed the minor problem for the price of inspection sticker. Don't t wanted more money to fix minor problem. Instead, had to go to my local shop that fixed the minor problem for the price of inspection sticker. Don't trust your dealership. More

They were understaffed. They were not friendly or helpful. Very slow service & poor communication. They did not seem to value customers. The sales & finance departments are great, service departme helpful. Very slow service & poor communication. They did not seem to value customers. The sales & finance departments are great, service department not so much. I called my salesman for assistance with service. Unacceptable service experience. More

Josh, in service was polite, patient and clear in describing what problems my Prius was having. Steve was the person who waited on me when I was picking up my care and paying the bill. He also was describing what problems my Prius was having. Steve was the person who waited on me when I was picking up my care and paying the bill. He also was polite, patient and clearly explained the charges. More

Lisa is an amazing service rep! Helped me know what needed done on my Camry and saw to it that all went smoothly. needed done on my Camry and saw to it that all went smoothly. More

We did not have to wait long for the service. Thanks for washing the car washing the car More

They over booked time of my appointment. Service was slow and they did a poor job. Did not reconnect the right cable for my gas cap release and when I had to come back to have it done correctly was responded and they did a poor job. Did not reconnect the right cable for my gas cap release and when I had to come back to have it done correctly was responded to in an nonprofessional manner. Very unsatisfactory service More

My salesman, Scott Masters, was integral in connecting me with the service department. His continued professionalism and work ethic on my behalf will have me returning to Ken Ganley Toyota for a long time t with the service department. His continued professionalism and work ethic on my behalf will have me returning to Ken Ganley Toyota for a long time to come. Scott connected me with my service advisor, Steve Sylvis, who did an excellent job of facilitating my service appointment. His knowledge and attentiveness were top notch, and he made my experience pleasant and enjoyable. More

Great took me asap. Called in 2 hrs said it was ready for pick up pick up More

They are very nice to deal with. Easy to get an appointment with. Quick waiting time. appointment with. Quick waiting time. More