Ken Ganley Toyota Pittsburgh - Service Center

Very pleasant people to work with. They are very helpful. Will go back to them soon. They are very helpful. Will go back to them soon. More

Very painless. Pulled in sat down, only took 30 minutes, paid and left. Sequioa got a fresh was as well. Pulled in sat down, only took 30 minutes, paid and left. Sequioa got a fresh was as well. More

What i would say is that the service center team is super nice the service manager is not. In addition their cost is way overpriced and as an example they tell you filter needs changed and they already have nice the service manager is not. In addition their cost is way overpriced and as an example they tell you filter needs changed and they already have pulled out. They then charge you $50 dollars to put filters in and it takes 2 minutes. More

I recently purchased a 2024 Toyota Sienna XLE from Ken Ganley Toyota, and I couldn't be happier with the entire experience! From the moment I stepped into the dealership, the team was professional, knowle Ganley Toyota, and I couldn't be happier with the entire experience! From the moment I stepped into the dealership, the team was professional, knowledgeable, and genuinely friendly. They took the time to answer all of my questions, helping me find the perfect Sienna model that met my family's needs. The sales process was smooth and transparent, with no pressure to upsell or rush into a decision. The team made sure I understood all of my options and worked with me to get the best deal possible. The finance department was also very helpful, making sure I was comfortable with all the details before finalizing the paperwork. The new Sienna is amazing—spacious, comfortable, and packed with features that make driving a pleasure. I highly recommend Ken Ganley Toyota to anyone looking for a great vehicle and a stress-free car buying experience! More

I was pleasantly surprised by the thoroughness of the maintenance I had done in a timely fashion. maintenance I had done in a timely fashion. More

Scheduled an inspection appt very easily. Vehicle was worked on immediately. Steve was very personable and thorough. My son enjoyed a golf joke with him. Details about the vehicle were ex Vehicle was worked on immediately. Steve was very personable and thorough. My son enjoyed a golf joke with him. Details about the vehicle were explained well. More

Josh made a positive impact on us. He was honest and went above board. He would be one of the reasons we will come back. He was honest and went above board. He would be one of the reasons we will come back. More

Service was of very bad quality! Common sense please: money paid to resolve issues, Not to create more issues! Don’t give excuses that car is old. Have driven this car to Californ Common sense please: money paid to resolve issues, Not to create more issues! Don’t give excuses that car is old. Have driven this car to California and back. Not a single issue on the way, but interestingly issues come up at Ken Ganley service. Really! Last service, for looking at rear wiper issue, ended up replacing original nameplate. Then finding hitch plug cap broken, rear bumper face not aligned, front under car cover screw holes torn, and each tire rotation scratches on alloy wheels increases! Hundreds of excuses given though! I suggest Ken Ganley to install a see through glass so that customers can see what these technicians are doing. Also, maybe update their training to include quality of service, and understand the above-mentioned common sense. Look at my previous comment two years ago. It is obvious Ken Ganley service does not take care of customer’s car, but has mastered giving excuses instead of supporting the customer who is paying hundreds/thousands of dollars. More

Lisa was great. Really appreciate her updates and her helping to fix the Wi-Fi in the waiting area. Really appreciate her updates and her helping to fix the Wi-Fi in the waiting area. More

From scheduling to pick-up, the technicians were professional, courteous, and proficient. I have bought my past 3 cars from this dealership and have never been disappointed. professional, courteous, and proficient. I have bought my past 3 cars from this dealership and have never been disappointed. More