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Ken Ganley Toyota Pittsburgh - Service Center

Pleasant Hills, PA

4.4
795 Reviews

795 Reviews of Ken Ganley Toyota Pittsburgh - Service Center

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October 12, 2022

Everyone at the dealership was so nice. I went for a car inspection and the works was only there for an hour and half. They where pretty fast. Never been treated like that at any other deal More

by JENNIFERM.SCHOLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

Ken Ganley Toyota Pittsburgh responded

It has been a pleasure serving you, Jennifer. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. We appreciate the five-star rating.Thank you for choosing Ken Ganley Toyota Pittsburgh; we look forward to having you as a valued customer for many years to come!

October 02, 2022

Everything was really quick and easy , I was having a small issue with my car and Dan told me to bring it in and I was in and out like that . More

by Anesin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danilo Aviles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Toyota Pittsburgh.

October 02, 2022

Great service as usual. Good staff friendly and helpful. Sales experience good as well. Keep it up More

by Cjp1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Fritch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Yelling
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2022 -

Ken Ganley Toyota Pittsburgh responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Toyota Pittsburgh, we look forward to having you as a valued customer for many years to come!

September 29, 2022

Steve was so helpful and incredibly kind during what could have been ((was initially)) a stressful moment for me. I wasn’t prepared with all I needed for my appointment and most places would have you re More

by KATIEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your kind words for Steve, and for taking the time to leave us this wonderful feedback! We're glad we were able to help.

September 28, 2022

awesome experience with scott masters sales and financing john these guys are easy to deal with and i continue to recommend ken ganley toyota to my family and my friends. keep up good work guys More

by PENNDEX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Masters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you for choosing Ken Ganley Toyota Pittsburgh. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 27, 2022

Awesome experience. They are courteous, fast and do a great job on all aspects of the service. More

by ERICJAMESMILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 21, 2022

The place is wonderful. I had a screw in my tire and the tires was getting low on tread anyway and they helped me out with a last minute appointment to get new tires. Wonder More

by DDUBOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Toyota Pittsburgh. We look forward to having you as one of our valued customers for many more years to come!

September 20, 2022

I had a 10am appointment for an oil change and tire rotation. It took them over 2 hours to attend to my car. They were nice enough not to charge me for my inconvenience, but when I got to my car I chec More

by DOUGWOODS34
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Sylvis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Ken Ganley Toyota Pittsburgh responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, Doug, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

September 18, 2022

very accommodating, Fast and friendly service. I have been pleased with the dealer since the day I walked in . More

by PAMELAANDRISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Muldoon
Sep 19, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you, Pamela! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Toyota Pittsburgh.

September 15, 2022

Great staff and great service. Highly recommend Ken Ganley Toyota for fair and excellent service. More

by MLR5310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Toyota Pittsburgh.

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