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Ken Ganley Toyota Pittsburgh - Service Center

Pleasant Hills, PA

4.4
795 Reviews

795 Reviews of Ken Ganley Toyota Pittsburgh - Service Center

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November 23, 2022

Everyone was very friendly and helpful. I dealt with Lisa when I checked in and out. I don't know the names of the gentleman who greeted me when I arrived or the one who got my car fo More

by CRAFTYLADY503
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2022 -

Ken Ganley Toyota Pittsburgh responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 21, 2022

Service was on time, people are respectfull. I got all nessesary diteled explanation. Regards for everybody! More

by LKUBLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, did a month ago, before my vaccation
Nov 22, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Toyota Pittsburgh to be a positive one. Please don't hesitate to reach out if you need anything else.

Nov 23, 2022 -

Ken Ganley Toyota Pittsburgh responded

We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

November 20, 2022

Steve Sylvis handled the repair quickly and resolved the problem. Many thanks to the Ken Ganley Team. More

by CINKATBAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thanks for sharing your thoughts about your experience with Ken Ganley Toyota Pittsburgh. We appreciate your business and hope to see you again soon!

November 18, 2022

The service department is the best! They are super helpful and pleasant anytime you stop by, even if it is just for some air in your tires! I will continue to lease from this dealer bec More

by Melissa Sauro
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you, Melissa, for the five-star rating! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Toyota Pittsburgh; we look forward to having you as one of our valued customers for many more years to come!

November 16, 2022

The Tundra has been a troubled vehicle with many recalls. The driver seat controls are housed in cheap plastic material which has broke getting in and out of the truck. I had the housing replaced once at m More

by MARK.JORDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2022 -

Ken Ganley Toyota Pittsburgh responded

Mark, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

November 15, 2022

All around great experience from sales through and including service. Everyone is very helpful and happy to assist you. More

by PGHRYANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Masters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thanks for sharing your thoughts about your experience with Ken Ganley Toyota Pittsburgh. We appreciate your business and hope to see you again soon!

November 13, 2022

They do a terrific job,very professional and very thorough on there work. A+++ Keep up the great work! More

by PGHBILL527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 12, 2022

The service is always great here! I’m happy to be part of the family! More

by KAMEICOROBISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent ervice experience here at Ken Ganley Toyota Pittsburgh.

November 12, 2022

They are friendly and efficient, and I feel confident that they are not fixing thins that do not need to be fixed. More

by MBG5048
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 09, 2022

I received the service I requested in a timely manner in a professional environment. I showed up with no appointment for an oil change and tire rotation and was out of there in less than an hour. What more More

by WALTZJOHNW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot Hisname
Nov 09, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thanks for sharing about your experience with Ken Ganley Toyota Pittsburgh. We appreciate your business and hope to see you again soon!

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