Ken Ganley Toyota Pittsburgh - Service Center

The folks in the Service Department were very helpful and kept us up to date on what was happening with our cars. kept us up to date on what was happening with our cars. More

The service dept is great! Been going there for approximately 13 years and have bought 1 vehicle there. wouldn’t have another car other than Toyota! Been going there for approximately 13 years and have bought 1 vehicle there. wouldn’t have another car other than Toyota! More

Went above and beyond beyond an to explain all the details of my knew Toyota 2025 rav 4 details of my knew Toyota 2025 rav 4 More

This is the fourth time in service for the same issue. The problem was not resolved. The problem is with the power back door. The majority of the time it will not close. I've tried closing the door wi The problem was not resolved. The problem is with the power back door. The majority of the time it will not close. I've tried closing the door with the two internal power buttons & also with the key fob. I was told it can't be repaired unless the door won't close while it is in the service department. I've provided the service tech and service manager videos of it getting stuck, but am told that will not suffice. This is not the way I expected to be treated by Toyota or it's representatives. More

I took my Buick in for a tire rotation and check up. Rotated my tires and gave everything a look over, and did it for free!!! Rotated my tires and gave everything a look over, and did it for free!!! More

Josh the service stand guy was fantastic. Great experience, great communication, very personable, best I've worked with here. Great experience, great communication, very personable, best I've worked with here. More

We keep getting messages to bring the Tacoma in for service and every time they tell us nothing needs done. Of course not, it’s a new vehicle. Why when we schedule it don’t they tell us this instead of service and every time they tell us nothing needs done. Of course not, it’s a new vehicle. Why when we schedule it don’t they tell us this instead of us wasting time dropping it off only to have nothing to complete. More

Tire pressure light still on - no reason given as to why but they insist they checked tire pressure. Did not have recall part for battery and they stated okay during making of appointment. But state they but they insist they checked tire pressure. Did not have recall part for battery and they stated okay during making of appointment. But state they did not have part nor did they order it at time of appointment More

Dealership is a complete surprise, didn’t expect such a fair consideration! Not in the market for another vehicle right now but when I am, you will have my first consideration! Your business I a great ass fair consideration! Not in the market for another vehicle right now but when I am, you will have my first consideration! Your business I a great asset to our Pleasant Hills Community !!! A Diamond in the. Rough ……. More

Stoped to get a appointment for service, I have a extended warranty, the service writer didn’t know if they accepted the Ally warranty, then proved to tell me they are not taking any repairs fin for extended warranty, the service writer didn’t know if they accepted the Ally warranty, then proved to tell me they are not taking any repairs fin for six weeks. The issue I’m having could be catastrophic to the motor and I explained this. Didn’t do any good, and then was told if the warranty did not accept their terms I would have to pay. My impression was this kid was not trained to do anything but take in oil changes. I guess I’ll be going to a dealership that can help. More