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Ken Ganley Toyota Pittsburgh - Service Center

Pleasant Hills, PA

4.4
792 Reviews
Call Service Center (412) 469-3000

792 Reviews of Ken Ganley Toyota Pittsburgh - Service Center

Sort by
October 04, 2024

He’s ALWAYS so professional and kind and thorough. I’ve been taking my cars here for years. More

by RISAHERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Toyota Pittsburgh!

October 01, 2024

Fast, pleasant and professional service - very satisfed with my service experience and would recommend them More

by Dennis Halpin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Puckett
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Oct 01, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you, Dennis, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 01, 2024

Always a pleasure coming to get my car serviced everyone is always so nice and very helpful and always explains what I need done More

by JENNIFERM.SCHOLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Toyota Pittsburgh. We look forward to having you as one of our valued customers for many more years to come!

October 01, 2024

I made an appointment and when I checked in the service advisors seemed to have some confusion who made the appointment. It’s like they had a chip on their shoulder. Then I went back the next and there was More

by Splendajim
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Bruce
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2024 -

Ken Ganley Toyota Pittsburgh responded

Jim, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

September 30, 2024

Very easy to work with. I've had all good experience from Sales to Service! More

by KEVINBOWEN1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodrigo Van Grieken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you, Kevin! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Toyota Pittsburgh. We look forward to having you as one of our valued customers for many more years to come!

September 29, 2024

Very flexible and willing to work with you through the process. Every time I visited the dealership the visit was very easy and painless More

by MATTBOUNDY9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Slade Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Ken Ganley Toyota Pittsburgh responded

Matt, Thanks for sharing about your experience with Ken Ganley Toyota Pittsburgh. We appreciate your business and hope to see you again soon!

September 29, 2024

First experience with Ken Gangley Toyota. Friendly, informative, did try to sell items not needed. Service sent video to explain service. More

by RIch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Ken Ganley Toyota Pittsburgh responded

Rich, We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

September 28, 2024

Josh has been so helpful getting the issues with my car fixed and getting me timely appointments. More

by THURSTON1237
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thanks for sharing about your experience with Ken Ganley Toyota Pittsburgh. Josh and our team appreciate your business and hope to see you again soon!

September 27, 2024

It’s all about the people - good people at Ken Ganley. Very Engaged and Responsive. More

by PDFOHR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Toyota Pittsburgh. We look forward to having you as one of our valued customers for many more years to come!

September 26, 2024

Everyone I've come in contact with at Ken Galey is pleasant and service department is informative and thorough. I've been getting my car maintained here and will continue to do so. More

by SCHIO4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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