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Ken Ganley Toyota Pittsburgh - Service Center

Pleasant Hills, PA

4.4
794 Reviews

794 Reviews of Ken Ganley Toyota Pittsburgh - Service Center

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March 08, 2023

Courtesy and quality of work is appreciated. Parts dept was very helpful and called as soon as parts arrived More

by DANBYRON0322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not get his name
Mar 09, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Toyota Pittsburgh to be a positive one. Please don't hesitate to reach out if you need anything else.

March 03, 2023

Every one from sales person to service are so nice and friendly. They are willing to answer any and all questions. Gary is nice to deal with. More

by NZLINDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Toyota Pittsburgh.

February 26, 2023

I had a $25 coupon I received for Christmas, but the person rung up the order with a 15% coupon (which was less) and would t change it. 😕 More

by LWITHUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Ken Ganley Toyota Pittsburgh responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 25, 2023

Easy to schedule an appointment; need to have prices explained ahead of time for services More

by AMANDA91ANDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thank you, Amanda! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Toyota Pittsburgh, we look forward to having you as a valued customer for many years to come!

Feb 28, 2023 -

Ken Ganley Toyota Pittsburgh responded

Hi, We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 24, 2023

Jeff and Robert were fantastic! They were pleasant and made the process easy and quick. They communicated with me often about my car and I got it back very quickly More

by E.BALDAUF2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Killmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Ken Ganley Toyota Pittsburgh responded

Hi, thank you so much for your positive comments about Ken Ganley Toyota Pittsburgh! If you have any further questions, please give us a call. We're always happy to help!

February 23, 2023

Sat n there 2 hours just 2 get my other sticker needed no work done More

by KELLYOAKS46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff petrick
Feb 27, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

February 22, 2023

Everyone was real nice and courteous in service and especially my salesman Slade Lindgren who listened to me chat for over an hour. More

by JAMESEAUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Slade Lindgren
Feb 23, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thanks, James, for sharing about your experience with Ken Ganley Toyota Pittsburgh. We appreciate your business and hope to see you again soon!

February 21, 2023

I especially like the prompt check-in and the thorough record that the dealership keeps of my vehicle service. More

by MILLERERNESTL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Petrick and Robb
Feb 22, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 20, 2023

Great quick service department. Never had a issue or problem with anything my truck needed More

by Donaldsikora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thank you, Donald, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Feb 22, 2023 -

Ken Ganley Toyota Pittsburgh responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 18, 2023

Friendly and polite people. Quick service. Sales man that listen to what you want in a vehicle. More

by KELLY.WRIGHT.LVT
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott McMasters, Shaun Muldoon
Feb 19, 2023 -

Ken Ganley Toyota Pittsburgh responded

Kelly, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Feb 21, 2023 -

Ken Ganley Toyota Pittsburgh responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Toyota Pittsburgh! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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