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Ken Ganley Toyota Pittsburgh - Service Center

Pleasant Hills, PA

4.4
794 Reviews
Call Service Center (412) 469-3000

794 Reviews of Ken Ganley Toyota Pittsburgh - Service Center

Sort by
April 08, 2023

Convenient, Fast With this service, hope to keep my toyotas for a very LONG time! More

by KOMARFB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Brooks Jr.
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Apr 09, 2023 -

Ken Ganley Toyota Pittsburgh responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Toyota Pittsburgh.

April 05, 2023

Very happy with the experience. Will return for any additional service. The waiting room very clean. More

by KIMANDJIM.NIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 06, 2023 -

Ken Ganley Toyota Pittsburgh responded

Kim and Jim, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Toyota Pittsburgh.

April 04, 2023

The guys that did my car were great. They were quick, kind friendly, and courteous. More

by Mrzlackjr
Recommend Dealer
Yes
Employees Worked With
Corie
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Apr 05, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thanks for sharing about your experience with Ken Ganley Toyota Pittsburgh. Corie and our team appreciate your business and hope to see you again soon!

March 28, 2023

Great experience and thank you so very much for inspecting my Jeep. I truly appreciate it! More

by SP4DPS
Recommend Dealer
Yes
Employees Worked With
Joe Berg
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Mar 29, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 22, 2023

I always have my service on my 2018 4Runner performed here and I am always extremely satisfied with the work performed. Josh is the best. Always keep me informed as to any issues. Excellent communicat More

by Erandolph@erandolphlaw.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 23, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your kind words for Josh, and for taking the time to leave us this wonderful feedback!

March 21, 2023

Great service dealt with Josh bruce had me in and out in a timely manner. More

by SHAWNLANEY97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Josh delivered such a great experience!

Mar 23, 2023 -

Ken Ganley Toyota Pittsburgh responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Toyota Pittsburgh. If you have any further questions, please give us a call. We're always happy to help!

March 19, 2023

Great place to do business, I’m always treated well! Every employee has great knowledge of this dearlership. More

by SP4DPS
Recommend Dealer
Yes
Employees Worked With
Joe Brooks
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Mar 19, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 18, 2023

Did not figure out the problem of shaking truck and did not top up the oil though I requested them to do it. More

by NPHALANX.MONARATH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lisa Onderko
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2023 -

Ken Ganley Toyota Pittsburgh responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Someone from our staff will be reaching out to you in the very near future.

March 17, 2023

All staff were goo, excellent customer service. excellent work done by mechanic. I am highly satisfied with all those. More

by TIKA49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 19, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 12, 2023

The Service was good but I was disappointed that my car was not rinsed off. More

by MICKLOSTEVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2023 -

Ken Ganley Toyota Pittsburgh responded

We're sorry to hear that you didn't have a five-star experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

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