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Ken Ganley Toyota Pittsburgh - Service Center

Pleasant Hills, PA

4.4
793 Reviews

793 Reviews of Ken Ganley Toyota Pittsburgh - Service Center

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August 11, 2023

It had to do with a recall and they explained everything that might happen. They had to replace some parts for the passenger airbag which was going to take about 4 hours . Gave me a courtesy car and we were More

by rlynch2244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Aug 15, 2023 -

Ken Ganley Toyota Pittsburgh responded

Hi, we're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!

August 09, 2023

So far Service has been 5 star. I worked w. Bob over the pone and then Jeff on site. More

by Cheri Underwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert\Bob and Jeff from Service.
Aug 09, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thank you for choosing Ken Ganley Toyota Pittsburgh. Your feedback and rating mean a lot to us. We're glad Bob and Jeff were able to help, and we hope to see you again!

August 04, 2023

Thank you for the BEST SERVICE IN W PA! ! HANDS DOWN BEST OF ANY MAKE OR BRAND OF CAR OR TRUCK ! More

by JADALLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean O'Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thanks for sharing your thoughts about your experience with Ken Ganley Toyota Pittsburgh. We appreciate your business and hope to see you again soon!

August 02, 2023

2nd car I've bought here. They take good care of me. Lisa in service helpful every time. I'm thankful. More

by Caringcastlepaul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, again! We are thrilled that you found your experience with us here at Ken Ganley Toyota Pittsburgh to be a positive one. Please don't hesitate to reach out if you need anything else.

July 29, 2023

Very responsive and extremely easy to schedule an appointment! Glad we purchased our vehicle from them! More

by Lori Orr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much, Lori, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Toyota Pittsburgh to be a positive one. Please don't hesitate to reach out if you need anything else.

Aug 01, 2023 -

Ken Ganley Toyota Pittsburgh responded

Hi Lori, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

July 29, 2023

The service department is very friendly and courteous. I waited for my service in the waiting room and was out of there in less than an hour. More

by ECPLINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Ken Ganley Toyota Pittsburgh responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Aug 01, 2023 -

Ken Ganley Toyota Pittsburgh responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

July 25, 2023

Service was great but getting out of the tight parking spot was not. I am handicapped and trying to get out of the spot they parked it in was not good. Need to make some handicapped spots for people gett More

by MARGFED
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Toyota Pittsburgh.

July 24, 2023

Josh always very helpful, got me in and out for my state inspection. I bring all of my vehicles here, not only Toyotas More

by j.r.fera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Ken Ganley Toyota Pittsburgh responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 23, 2023

Over this past year 2022-2023, I'm so glad to be able to say what remarkable improvements I've recognized regarding your Service Department, and the entire Dealership. It's impressive to be able to feel sa More

by MR.BOB.COOMBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Ken Ganley Toyota Pittsburgh responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Toyota Pittsburgh! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 18, 2023

Service rep was great. Peacock was blocked on the guest wifi so I couldn’t watch the sporting event I’d intended to watch on my iPad. And the waiting area was quite warm. I More

by dputiger93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience, and we're sorry to hear that we fell short in some areas. We will share your comments with our team, and we hope you will give us another opportunity to serve you.

Jul 21, 2023 -

Ken Ganley Toyota Pittsburgh responded

Hello, we appreciate you taking the time to leave us this feedback. Someone from our staff will be reaching out to you to help address your concerns to the best of our abilities.

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