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Ken Ganley Toyota Pittsburgh - Service Center

Pleasant Hills, PA

4.4
791 Reviews
Call Service Center (412) 469-3000

791 Reviews of Ken Ganley Toyota Pittsburgh - Service Center

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October 17, 2024

I have never met a friendlier dealership than Ken Ganley because of Justin the GM, Bob, Steve, and Josh in the service dept. These gentlemen are the best they have and the kindest souls I have ever met out More

by AMANDARODO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Yelling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Masters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Killmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you, Amanda, for sharing your thoughts about your experience with Ken Ganley Toyota Pittsburgh. We appreciate your business and hope to see you again soon!

October 12, 2024

Very pleasant young man to work with. He explained everything that was happening and he kept me informed of the progress More

by JMGROSSI15037
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Josh met your expectations. Thank you again for choosing Ken Ganley Toyota Pittsburgh. We look forward to having you as one of our valued customers for many more years to come!

October 11, 2024

Fast, great service, as always. . All my questions were answered. The car is perfect. Even washed! Many thanks to Steve and his team. More

by CINKATBAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Steve and our team met your expectations. Thank you again for choosing Ken Ganley Toyota Pittsburgh. We look forward to having you as one of our valued customers for many more years to come!

October 10, 2024

I experienced friendly service and They even washed the suv for me. Will return back. More

by THALEEYAH23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 10, 2024

Fast wonderful service! I would not go anywhere else! I would recommend everyone very highly for sure. More

by MGERMANSKY12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 10, 2024

Josh was very helpful and informative of loaner car and how long everything would take. Very friendly too. More

by HBPHARMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2024 -

Ken Ganley Toyota Pittsburgh responded

We are very happy to hear Josh provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 09, 2024

Excellent service , keep you informed. Service is prompt. facilities for waiting are comfortable repairs always done right the first time More

by davidwdolinsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thanks, David, for sharing about your experience with Ken Ganley Toyota Pittsburgh. We appreciate your business and hope to see you again soon!

October 09, 2024

Easy scheduling, accomadating to my schedule. Work was performed quickly and wait was short. Steve was friendly, courteous and professional. More

by GHOFFI1160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2024 -

Ken Ganley Toyota Pittsburgh responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Steve met your expectations. Thank you for choosing Ken Ganley Toyota Pittsburgh, we look forward to having you as a valued customer for many years to come!

Oct 13, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Toyota Pittsburgh. We are always more than happy to assist you if anything else comes up. Take care!

October 07, 2024

Never in my life going back. . i told what my car needs and they came with estimate and just charged me 100$ just to say you need this repaired when i clearly told them that is al More

by SANJEEV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lisa Onderko
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

October 04, 2024

He’s ALWAYS so professional and kind and thorough. I’ve been taking my cars here for years. More

by RISAHERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Toyota Pittsburgh!

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