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Ken Ganley Toyota Pittsburgh - Service Center

Pleasant Hills, PA

4.4
792 Reviews

792 Reviews of Ken Ganley Toyota Pittsburgh - Service Center

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October 28, 2023

Able to get vehicle in quickly and completed all necessary repairs in a timely and professional fashion. More

by mangoned
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thanks for sharing your thoughts about your experience with Ken Ganley Toyota Pittsburgh. We appreciate your business and hope to see you again soon!

October 26, 2023

Lisa was very rude and condescending and then after I left and did the research she told me to do, I found out she LIED to me. I have the entire article that I found online to back up that she lied. NO More

by JEFF.OSINSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lisa Onderko
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2023 -

Ken Ganley Toyota Pittsburgh responded

Mr. Osinski We are very alarmed to hear that this was you experience. We aim for and almost always attain the highest level of satisfaction so sincerely from the bottom of our heart we apologize that this is how you feel. Our service Director reached out via email and voicemail today. We would like to get in touch and and hear more of your story and find out how we can not only grow from this but help you in your situation. Thank You KG Toyota

October 24, 2023

very nice place, nice people, and great service. What more can you ask for!!!!! Got to see some new cars, good change sense the covid nightmare. More

by SUTTONS845
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Sutton
Oct 24, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Steve and Eric, and we look forward to working with you again.

October 24, 2023

Service dept is awesome. I always bring my cars here and have never had a problem. More

by clarad2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Ken Ganley Toyota Pittsburgh responded

Clara, Thank you for choosing Ken Ganley Toyota Pittsburgh. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 23, 2023

Took car un for yearly service. Saw the dealership called, but no one left a message. Had to call back twice. Service couldn't find my paperwork said Lisa might have it. They hung u More

by Jagette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lisa Onderko
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guy at service desk
Oct 25, 2023 -

Ken Ganley Toyota Pittsburgh responded

Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (412) 469-3000 so we can work towards a resolution. We look forward to hearing from you.

October 23, 2023

My opinion of the Ken GANLEY dealership over all could not be higher. Very personal service in every respect. Today was service and Bob Kilmeyer, Steve, Chris, a master technician, made it a pleasure. I d More

by bobhughesaircraftservices
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Yelling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Pestino
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Killmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your kind words for Bob, Steve, Chris, and our team, and for taking the time to leave us this wonderful feedback!

October 22, 2023

Quick and efficient . Very professional. I waited for my car and it was completed before I knew it More

by mdon2816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thanks for sharing about your experience with Ken Ganley Toyota Pittsburgh. We appreciate your business and hope to see you again soon!

October 22, 2023

Always quick and efficient and everyone in service is very friendly. The waiting area is also very nice and good coffee in the machine. More

by KKOESTLINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 22, 2023

They are always prompt, friendly, and do a fantastic job. Great communication with any delays or charges and they make it easy to schedule. More

by Megansexton1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2023 -

Ken Ganley Toyota Pittsburgh responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Megan, and look forward to your next visit.

October 17, 2023

I went there for my scheduled Oil, change and tire rotation. The service center itself is very clean. The staff is very friendly and very attentive to your questions and needs. They got me in there an More

by Technoscout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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