Ken Ganley Toyota Pittsburgh - Service Center
Pleasant Hills, PA
792 Reviews of Ken Ganley Toyota Pittsburgh - Service Center
Very helpful. They fixed my issue for me even though it wasn’t covered by warranty They fixed my issue for me even though it wasn’t covered by warranty More
No communication after checking in. No verbal estimate of charges. No update on how service was going after approximately 2 hours. I suspect Jeff is new and needs intensive training No verbal estimate of charges. No update on how service was going after approximately 2 hours. I suspect Jeff is new and needs intensive training. More
Fast service, friendly and knowledgeable, any questions you have will be answered, one of the most professional dealerships I’ve been too. you have will be answered, one of the most professional dealerships I’ve been too. More
Easy to schedule an appointment. Smooth process from start to finish once you arrive at the dealership. Smooth process from start to finish once you arrive at the dealership. More
very good service and shortly waiting than every other one! I like it very much and keep it in my mind! one! I like it very much and keep it in my mind! More
I recieve great service here. The nice thing is, unlike other car dealerships, they don't try to upsell services that are not due or needed. This shows honesty, which is difficu The nice thing is, unlike other car dealerships, they don't try to upsell services that are not due or needed. This shows honesty, which is difficult to find in the car business. More
awful customer service all around. Would not recommend this dealer to anyone. Did not call back or give updates on repairs. And were rude. Would not recommend this dealer to anyone. Did not call back or give updates on repairs. And were rude. More
On Oct 28, 2023, around 8:45am my 2017 Toyota Highlander was towed to the Ken Ganley, Pittsburgh PA dealership for a diagnostic and mechanical repair. I arrived at the dealership around 9:00 am and did not was towed to the Ken Ganley, Pittsburgh PA dealership for a diagnostic and mechanical repair. I arrived at the dealership around 9:00 am and did not see my car. After waiting for about three hours, the service provider informed me I needed a new water pump and it would take three days. On Thursday November 2, I arrived to pick up the car and saw that the rear passenger side had a considerable amount of damage. On the multipoint inspection form for when the car arrives, there was no note of the damage. When I brought up the damage, Robert Killmeyer, Parts and Service Director, informed me that the car was towed there with the damage and that it was noted on the multipoint inspection form. This was noted on the form four days after the arrival of my vehicle. More