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Ken Ganley Toyota Pittsburgh - Service Center

Pleasant Hills, PA

4.4
809 Reviews
Call Service Center (412) 469-3000

809 Reviews of Ken Ganley Toyota Pittsburgh - Service Center

Sort by
December 04, 2024

Repair job wasn’t properly done. Paid for two diagnostics that’s didn’t seem to happen. My car noise and unsteady continued as before and yet the mechanic stated that he didn’t feel More

by Djomoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Bruce
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Petrick
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Dec 05, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Dec 08, 2024 -

Djomoy responded

Sure

December 01, 2024

Josh was very attentive and made sure my car was taken care of. He was able to answer any question I had and was very knowledgeable. More

by rachel.oeler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2024 -

Ken Ganley Toyota Pittsburgh responded

Rachel, thank you for choosing Ken Ganley Toyota Pittsburgh. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 01, 2024

My service writer was knowledgeable and helpful. Communication was great. Will definitely return for all repairs. More

by AMYUISELT
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you, Amy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Toyota Pittsburgh.

November 29, 2024

Great service and quick result, realy great Dealer. and also excellent service from the staff More

by hendiyoko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 28, 2024

The dealership was nice and clean. Everyone we met were very friendly, knowledgeable, and easy to work with. More

by JBFORTIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2024 -

Ken Ganley Toyota Pittsburgh responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 27, 2024

Great service and they always do it with a smile. Excellent customer service in the service department every time we visit for anything our Toyota needs. More

by AMG81614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Iian Mccloud
Report | Print
Nov 29, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Toyota Pittsburgh.

November 27, 2024

Great job. He kept me updated every step of the way. Always love my service team. More

by 4LIVERPOOL4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 22, 2024

Very nice, courteous, took care of the issue that I had. Everyone there was friendly and helpful, and they were more than willing to help me with my programing issue. More

by JESBES40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Killmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Petrick
Report | Print
Nov 24, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you for choosing Ken Ganley Toyota Pittsburgh. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 20, 2024

First trip to the service department. Attentive staff and very good in explaining the quirks in the Rave's electronic and multimedia controls More

by Jeffpgh1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Petrick
Report | Print
Nov 21, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your excellent review, Jeff! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Toyota Pittsburgh to be a positive one. Please don't hesitate to reach out if you need anything else.

November 19, 2024

Josh was a wonderful and a huge help. I greatly appreciate his help and attentiveness More

by BRANDY.BALASH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your thoughts on working with our team, Brandy. We're glad to hear Josh delivered such a great experience!

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