Ken Ganley Toyota Pittsburgh - Service Center

Service is great. The service video is a great idea. Lisa Onderko is fantastic! Fifteen The service video is a great idea. Lisa Onderko is fantastic! Fifteen More

Great service and Steve was very helpful in scheduling and explaining service details. Video of inspection process is very nice. and explaining service details. Video of inspection process is very nice. More

Josh was very helpful in explaining what I needed for inspection. Super nice guy. I have always been happy with the service here. inspection. Super nice guy. I have always been happy with the service here. More

Had a message that stated all wheel drive disabled. 160 dollars later for a loose gas cap. What a shake down on both ends the manufacturer and dealer must be in on this scam. Never a dealership like 160 dollars later for a loose gas cap. What a shake down on both ends the manufacturer and dealer must be in on this scam. Never a dealership like this again. More

waited three hours for a simple service. had an appointment at 7:30am and nobody was there yet had an appointment at 7:30am and nobody was there yet More

The dealership is clean comfortable and offers refreshments while waiting. The staff is courteous and professional. Your survey asks me to rate individuals that I do not recall having any exposu refreshments while waiting. The staff is courteous and professional. Your survey asks me to rate individuals that I do not recall having any exposure to while being serviced. I rated them highly as all individuals I dealt with were as indicated. More

Car was taken immediately and on time. Service was done quickly. Information concerning future service items was explained. Guys were friendly and professional. Service is always excel Service was done quickly. Information concerning future service items was explained. Guys were friendly and professional. Service is always excellent! More

Fast, clean, good spot for waiting, polite and helpful staff. Couldn’t ask anything else. staff. Couldn’t ask anything else. More

Car was taken in as soon as I got there. It was done in the time frame given. Future services were explained. Staff is always friendly and helpful It was done in the time frame given. Future services were explained. Staff is always friendly and helpful More

Was charged $371 to rewire a part that didn't need replaced. Only to find out that it is STILL not wired correctly as the 2 and 3 settings for the blower are reversed. Additionally, I was made to be replaced. Only to find out that it is STILL not wired correctly as the 2 and 3 settings for the blower are reversed. Additionally, I was made to believe that the $371 was my out the door cost (with inspection) only to find out that the inspection was not included. This raised the price to $442 for... a routine inspection (which nothing needed replaced) and a rewire that was done incorrectly. Extremely dissatisfied. More