Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Ken Ganley Toyota Pittsburgh - Service Center

Pleasant Hills, PA

4.4
792 Reviews
Call Service Center (412) 469-3000

792 Reviews of Ken Ganley Toyota Pittsburgh - Service Center

Sort by
July 26, 2024

Very kind staff, professional work done on my car. Pretty happy about it, would recommend More

by Bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know the name
Report | Print
Jul 26, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you, Bruce, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and look forward to working with you again.

July 26, 2024

So much for bumper to bumper warranty on a 2021 certified tocoma. Could not honor. More

by mihalek1299
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Petrick.
Report | Print
Jul 27, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

June 26, 2024

They didn't give me the pa emissions exemption even though my car was way below the annual 5,000 miles/year limit. I called and left a message with the service manager and he didn't bother to call me More

by IDABEBOUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Killmeyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sylvis
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you for your feedback. It helps us to get even better.

June 20, 2024

I had my Fav 4 2022 inspected at Ken Gainley Toyota in Pittsburgh Pa and it was great. Fast and efficient. More

by STILLERFAN1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Fritch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

June 18, 2024

Had my Camry LE inspected at Ken Ganley Toyota Dealership. Everything was perfect. Their Service Department is the best. Always helpful when I have questions. More

by CINKATBAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Petrick
Report | Print
Jun 19, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

Jun 20, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Toyota Pittsburgh! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 15, 2024

Steve made my first visit for service exceptionally enjoyable. His professionalism & vehicle knowledge are unmatched. Provided transportation to lunch & back while my car was being serviced. Thanks More

by GERRYGUTHRIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 14, 2024

I was in for an oil change and state inspection it was quick trip, It's always so easy to an appointment at Ken Ganley Toyota. More

by AJSPGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 15, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

June 13, 2024

Appointment was convenient and video of undercarriage very informative. The complimentary was did leave a lot to be desired. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hi Chris, we are very happy to have provided you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 09, 2024

From start to finish the service department staff were professional, friendly, and kept me informed while waiting. I observed staff that were efficiently proactive in meeting customer needs. Thank you! More

by jackiepagnanelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2024 -

Ken Ganley Toyota Pittsburgh responded

Jackie, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 06, 2024

Great experience Josh helped me out. I got the oil checked and purchased a new vehicle. Very happy! More

by QIYAM.ANSARI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2024 -

Ken Ganley Toyota Pittsburgh responded

Qiiyam, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Toyota Pittsburgh, we look forward to having you as a valued customer for many years to come!

1
...
9
10
11
...
80