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Ken Ganley Toyota Pittsburgh

Pleasant Hills, PA

4.7
2,328 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Toyota. Whether you come in for a new or pre-owned Toyota, to have your vehicle serviced or to arrange financing, we are committed to providing a Toyota experience that keeps you coming back.
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1110 Clairton Boulevard

Pleasant Hills, PA

15236

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Showing 2,328 reviews

January 06, 2024

Nice people friendly, clean showroom customer's waiting room and restroom and a great tasting cup of coffee More

by RDUCAR
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Killmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Puckett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

January 05, 2024

Excellent sales experience, no pressure. Knowledgeable staff. No owners manual in the used car - weird. Will see about future service can't say anything about it yet. More

by ROBERTPERSICHETTI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Fera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Hirsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2024 -

Ken Ganley Toyota Pittsburgh responded

Robert, we are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

January 04, 2024

I guess everything was all right I just feel it. You guys beat us up on selling us windshield wipers for our truck that didn't need it very upset with your service manager. More

by stokesms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
3.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2024 -

Ken Ganley Toyota Pittsburgh responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

January 03, 2024

Salesman Scott was extremely professional throughout our visit. I had recently lost the use of an aged Ford Expedition and needed a vehicle badly. My daughter was home for Christmas and she went to work, o More

by rkuleck
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott Masters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean O'Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you! Scott and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Congratulations on your new Tacoma! Thank you for choosing Ken Ganley Toyota Pittsburgh.

January 03, 2024

I was well taken care of from the moment I stepped into the showroom from the front reception all the way through the financing, final signing, and drive off! A special thanks to Jared and Shawn for their More

by drdawndpt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Muldoon
Jan 03, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Congratulations on your new RAV4 Hybrid Limited! Jared, Shawn, and our team here at Ken Ganley Toyota Pittsburgh are glad to have you as a customer.

January 02, 2024

We were able to get a last minute inspection appointment which was must appreciated. The tech was told that oil maintence was also needed and he assured us he would take care of that as well. Upon completio More

by DMAC737
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Sylvis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
3.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Jan 04, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

January 02, 2024

Ganley Toyota in Pleasant Hills was very easy and enjoyable to work with Thanks to Nick Marshall and all the staff More

by Jhthatcher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Ken Ganley Toyota Pittsburgh responded

We are very happy to hear Nick provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 02, 2024

Always went there for service on my 2017 Tacoma, and I finally got a chance to buy a vehicle from them a 2024 Tundra. Nick Marshall my salesman was great and the sales manager was easy to work with as we More

by Scott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Muldoon
Jan 02, 2024 -

Ken Ganley Toyota Pittsburgh responded

Scott, We are so glad that Nick had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Congratulations on your new 2024 Tundra!

January 02, 2024

Ken Ganley Toyota made buying our new vehicle a seamless process. From the first appointment with Nick Marshall to the last step in the process with Shaun in the finance office, we experienced professiona More

by Tritti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Muldoon
Jan 02, 2024 -

Ken Ganley Toyota Pittsburgh responded

Tritti, Thank you for sharing your experience with us! We're happy to hear it went well working with Shaun and Nick and we truly appreciate your feedback!

January 02, 2024

Nice costumer service and fast. Dan was on it. Thank you Dan and the whole team. More

by Moe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danilo Aviles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Ken Ganley Toyota Pittsburgh responded

Moe, thank you so much for choosing Ken Ganley Toyota Pittsburgh! Please let us know if we can be of any more assistance!

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