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Ken Ganley Toyota Pittsburgh

Pleasant Hills, PA

4.7
2,325 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Toyota. Whether you come in for a new or pre-owned Toyota, to have your vehicle serviced or to arrange financing, we are committed to providing a Toyota experience that keeps you coming back.
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1110 Clairton Boulevard

Pleasant Hills, PA

15236

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Showing 2,325 reviews

May 11, 2024

I felt comfortable during my purchasing of my new car. I was treated with respect and felt my salesman was courteous and reliable .I was given the information I needed in an understandable way. More

by klsluvsdogs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean O'Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for choosing Ken Ganley Toyota Pittsburgh! Please let us know if we can be of any more assistance.

May 10, 2024

Everyone is friendly and knowledgeable and I am always treated fairly and with respect. I will definitely recommend them to anyone. More

by XS3BVBN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024 -

Ken Ganley Toyota Pittsburgh responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Lisa met your expectations. Thank you for choosing Ken Ganley Toyota Pittsburgh, we look forward to having you as a valued customer for many years to come!

May 10, 2024

Thank you for making this process so easy. The guys processing our paperwork were quick and efficient. 🤩 More

by tdarroch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Pestino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Masters
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thanks for sharing about your experience with Ken Ganley Toyota Pittsburgh. We appreciate your business and hope to see you again soon!

May 11, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hello, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 10, 2024

This dealership is so easy to work with. I went in for a recall and it happened to be close to the time for my oil change. They did all with an hour which is unheard of. They also sent a vid More

by Jeepgirl054
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Slade Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Toyota Pittsburgh.

May 10, 2024

The salesperson was Jake Puckett and he was wonderful. Very patient with me as my last car was 31 years old and things have sure changed with cars. Much appreciated for all of the help. More

by TILDAKA
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jared Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Puckett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Toyota Pittsburgh. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 08, 2024

Very responsive and helpful. Didn't feel like Iike I was being sold to...they helped find me the right vehicle for me and made the process as easy as possible More

by mikevi29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Yelling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danilo Aviles
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Ken Ganley Toyota Pittsburgh responded

Mike, Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

May 10, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

May 08, 2024

Scott Masters was very knowledgeable about the vehicle and all of its functions. He took the time twice to go over things with me since I was going on a trip and thought that I would forget things that he More

by Laurie
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Masters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Ken Ganley Toyota Pittsburgh responded

Laurie, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Scott and our team, and we look forward to working with you again.

May 10, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hi Laurie, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

May 07, 2024

Service was perfect from the start. Easy to schedule (with a human, not automated), kept notified about what was going on, employees were friendly and knowledgeable. More

by VALCOOK17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 05, 2024

I'm still waiting for a few parts that I left in my trade, that Jake said he shipped two weeks ago! the sell aspect was swift.. More

by GLENN-PAULA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
jake puckett
May 06, 2024 -

Ken Ganley Toyota Pittsburgh responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

May 07, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hi, thank you for your feedback. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

May 04, 2024

Lisa did an excellent job. Very professional and easy to work with. Would always try to work with her. More

by MOLLY40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

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