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Ken Ganley Toyota Pittsburgh

Pleasant Hills, PA

Overview
Employees
Reviews
Vehicles
4.7
3,099 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Toyota. Whether you come in for a new or pre-owned Toyota, to have your vehicle serviced or to arrange financing, we are committed to providing a Toyota experience that keeps you coming back.
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1110 Clairton Boulevard

Pleasant Hills, PA

15236

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Showing 3,100 reviews

February 04, 2022

Doug Hirsh gave us excellent service. He was upfront and patient with us throughout the process. More

by Carol
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Hirsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2022 -

Ken Ganley Toyota Pittsburgh responded

Carol, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Doug and our team can do to assist you, please do not hesitate to let us know. We are always happy to help!

February 02, 2022

cheating dealer i don’t want to buy any more from this dealership, disappointing disappointing More

by ZABI_AHMADEE
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Pestino
Other Employees : Shaun Muldoon, Michael Moore
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Feb 05, 2022 -

Ken Ganley Toyota Pittsburgh responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out.

Feb 05, 2022 -

ZABI_AHMADEE responded

there is no need to discuss further this, i have written everything in my email. try to hire professional sales associate to be honest with customers.

Feb 19, 2022 -

Ken Ganley Toyota Pittsburgh responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

January 31, 2022

I had a good customer service. I was happy with the help I got from them. More

by Abiswa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Muldoon
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Feb 01, 2022 -

Ken Ganley Toyota Pittsburgh responded

Here at Ken Ganley Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

January 31, 2022

There was grease on my seat and door when I got my car back. No one in the office area wears a mask. More

by Toyota Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
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Feb 04, 2022 -

Ken Ganley Toyota Pittsburgh responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Feb 14, 2022 -

Ken Ganley Toyota Pittsburgh responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

January 31, 2022

Best dealers and best helper I appreciate. We are proud Best dealers and best helper I appreciate. We are proud of this dealership Keep it up More

by Majipurni8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodrigo Van Grieken
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 31, 2022

Dan was so helpful in helping us to find the perfect car for our growing kids. Between him and his manager they managed to make it fit in our budget. I couldn't have asked for a better experience. Thank you More

by Hillarydeleel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danilo Aviles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Muldoon
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Feb 01, 2022 -

Ken Ganley Toyota Pittsburgh responded

Hillary, Thank you so much for choosing Ken Ganley Toyota! Congrats on your new purchase, and let Dan know if we can be of any more assistance!

January 30, 2022

The service was great and I was kept informed about the status of my car. However, the building had no heat on a day that the temperature had been down to zero. More

by MRJIM50
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2022 -

Ken Ganley Toyota Pittsburgh responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Toyota, we look forward to having you as one of our valued customers for many more years to come!

January 29, 2022

My wife and I just purchased a vehicle from Jared. If you are looking to buy a vehicle please contact him. We have a 2 month old baby so things are pretty complicated on our end. He made this buying process More

by MikeGent
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2022 -

Ken Ganley Toyota Pittsburgh responded

Mike, Thank you for your business and this review. We're happy to hear Jared and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 28, 2022

it was a quick and easy transaction to trade in one of our cars for a pre-owned 2011 hyundai sonata. We went in knowing what we wanted we were hoping to trade in our second car as well however we ended up More

by s.lees1987
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodrigo Van Grieken
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Muldoon
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Jan 29, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you for choosing Ken Ganley Toyota! We appreciate your feedback. Congratulations on the purchase of your Hyundai Sonata. Please let us know if we can be of any further assistance. We're always happy to help.

January 26, 2022

Treat me like I am special. Scott and Steve take total care of me and my car. From scheduling to completion everything is easy and professional. Best dealership I have ever dealt with and will be my only More

by LESHARTMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2022 -

Ken Ganley Toyota Pittsburgh responded

Les, We are very happy to hear Scott and Steve provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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