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Ken Ganley Toyota Pittsburgh

Pleasant Hills, PA

Overview
Employees
Reviews
Vehicles
4.7
3,105 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Toyota. Whether you come in for a new or pre-owned Toyota, to have your vehicle serviced or to arrange financing, we are committed to providing a Toyota experience that keeps you coming back.
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1110 Clairton Boulevard

Pleasant Hills, PA

15236

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Showing 3,105 reviews

February 08, 2022

Josh is a great advisor. He’s very respectful, funny and professional. He makes sure all the work that is needed on my vehicle is done correctly and efficient More

by OMARIDUMAS38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your business and this review. We're happy to hear Josh and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 08, 2022

ciao k g dealer, work was done properly and was 1hr 1/2 as svc rep said. so far well done. bk More

by NMK6559
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 08, 2022

Work on my vehicle was completed on time and to my satisfaction. Employees were professional and efficient. More

by JFJ2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Brashear, Lisa Onderko
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Feb 08, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Ken Ganley Toyota. Please don't hesitate to reach out if you need anything else.

February 08, 2022

I enjoyed working with Jared and Sean. When the car arrived it had a scratch and Jared made the arrangements and was taking care in a very timely manner. The service department was expecting me and was More

by MSWALLOW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Muldoon
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Feb 08, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Jared and all of us at Ken Ganley Toyota are glad to have you as a customer.

February 07, 2022

There are always very friendly and fast. I have not experienced this in many other dealerships. I will always come back to Ken Ganley for all of my car’s needs. I only wish that they gave more coupons More

by CLANCYCUSTARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Toyota.

February 04, 2022

Doug Hirsh gave us excellent service. He was upfront and patient with us throughout the process. More

by Carol
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Hirsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2022 -

Ken Ganley Toyota Pittsburgh responded

Carol, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Doug and our team can do to assist you, please do not hesitate to let us know. We are always happy to help!

February 02, 2022

cheating dealer i don’t want to buy any more from this dealership, disappointing disappointing More

by ZABI_AHMADEE
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Pestino
Other Employees : Shaun Muldoon, Michael Moore
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Feb 05, 2022 -

Ken Ganley Toyota Pittsburgh responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out.

Feb 05, 2022 -

ZABI_AHMADEE responded

there is no need to discuss further this, i have written everything in my email. try to hire professional sales associate to be honest with customers.

Feb 19, 2022 -

Ken Ganley Toyota Pittsburgh responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

January 31, 2022

I had a good customer service. I was happy with the help I got from them. More

by Abiswa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Muldoon
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Feb 01, 2022 -

Ken Ganley Toyota Pittsburgh responded

Here at Ken Ganley Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

January 31, 2022

There was grease on my seat and door when I got my car back. No one in the office area wears a mask. More

by Toyota Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
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Feb 04, 2022 -

Ken Ganley Toyota Pittsburgh responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Feb 14, 2022 -

Ken Ganley Toyota Pittsburgh responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

January 31, 2022

Best dealers and best helper I appreciate. We are proud Best dealers and best helper I appreciate. We are proud of this dealership Keep it up More

by Majipurni8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodrigo Van Grieken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 01, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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