Ken Ganley Toyota Pittsburgh

Fantastic everything! I am the proud owner of a brand new 2018 Prius! The good people at Ken Ganley Toyota could not have been more helpful throughout the entire process. I I am the proud owner of a brand new 2018 Prius! The good people at Ken Ganley Toyota could not have been more helpful throughout the entire process. I am very pleased with the car buying experience and look forward to a business relationship with this dealer and service center for years to come. More

Great car buying experience I had visited other Pittsburgh area Toyota dealerships....none came close to the deal I received from Ganley Toyota. Great trade -in value and an awes I had visited other Pittsburgh area Toyota dealerships....none came close to the deal I received from Ganley Toyota. Great trade -in value and an awesome deal on a new 4Runner....... More

very bad service I had a very bad experience with my car service on this service center. Robert Killmeyer(Service Director), Rodney Lambert(Service Manager) , They a I had a very bad experience with my car service on this service center. Robert Killmeyer(Service Director), Rodney Lambert(Service Manager) , They are very cheating people. Their behavior so Unprofessional and so irrelevant talk. I drop my car for service on Nov 2017. And they put Non-toyota parts without my knowledge( and I paid $730 which is very costlier than other dealership as well). Due to that was facing the same issue(R-Axle) on April 2018. And again I end up paying $570 for the very same service. I never seen such people who is NOT concern about customer satisfaction, time, value and their money. All they need more money for their worst service. We could see upfront, how they are doing wrong for their customers. More

Excellent I had a wonderful experience. Salesperson and everyone else involved were friendly, kind and patient and answered all my questions thoroughly. I would I had a wonderful experience. Salesperson and everyone else involved were friendly, kind and patient and answered all my questions thoroughly. I would most definitely return to this dealership to purchase a vehicle in the future. More

Unparalleled Service I contacted Jon to assist me in purchasing a vehicle. He asked me a handful of questions and immediately found a several vehicles that I liked. I grea I contacted Jon to assist me in purchasing a vehicle. He asked me a handful of questions and immediately found a several vehicles that I liked. I greatly appreciated his candor as we discussed the options. He worked diligently to get me a great car at a great price. He processed nearly all of the paperwork over the phone or via email, slashing my time at the dealership. Jon even worked off hours to accommodate my schedule for the test drive and delivered my new car to my home! The level of customer service Jon provided is unparalleled. I have never had such a comfortable car buying experience. I highly recommend calling Jon if you're in the market for a new car. He will be my salesperson for life. More

Best Car Buying Experience!! The experience that my husband and I had at Ken Ganley Toyota was absolutely wonderful. We started our day off at another dealership, which was an abs The experience that my husband and I had at Ken Ganley Toyota was absolutely wonderful. We started our day off at another dealership, which was an absolute horrible experience and waste of 2 hours. Initially when talking about what cars we were going to look at, we thought Toyota was going to be outside of our budget, but we decided that we were going to go look. We were somewhat in a pinch to find a car as my husband's lease was up so we had money set aside and were somewhat set on a price. From the time we walked in the door, we were greeted by a smile, which was something that was lacking at the first dealership. When the young lady at the front desk asked how she could help us, I told her that I wanted to buy a car and would buy a car if car if we had the right salesman. I told the young lady that I wanted someone that was friendly and had a personality. She said then introduced us to Anthony. He was the best! Not only was he friendly and patient (very, very patient), he listened to what we were looking for. Anthony suggested that we look at a Toyota Highlander, even though I had my heart set on a 4Runner. I'm so glad that we listened to him!! My husband and I are SO thrilled with the Highlander that we left with. The overall experience was fantastic and I honestly felt like we were appreciated and not looked at as a customer that someone was trying to sell a car to. From Anthony, to Rick in finance who went over all the payment information, to Robert who showed us the ins and outs of our car and how to work all the gadgets on it and made sure the car was spotless inside and out, to Justin (the general manager) who let my husband "wheel and deal" with him, we felt appreciated. We actually not only got a handshake, but also a hug!! This is how a car buying experience should be. I would DEFINITELY recommend this dealership to anyone who is looking to buy a car! The atmosphere was relaxed and we didn't feel pressured to do ANYTHING. There was nothing but honesty and that was the main thing that my husband and I were looking for. We couldn't have asked for a better car buying experience. I am very happy that the first dealership didn't work out! Thank you so much!! More

Successful car buying with excellent sales person. My husband and I called in and made an appointment to look at a specific used car. There was some confusion at first on who we would be working with. My husband and I called in and made an appointment to look at a specific used car. There was some confusion at first on who we would be working with. Jorge was the first person we spoke to once arriving. He ended up checking on us a few times and ultimately who we worked with to buy our car. Jorge was friendly, personable, and extremely helpful in the process from start to finish. Would highly recommend Jorge to anyone that is looking to buy a car. Best salesman we have had when looking for a car! More

Y'do right, y'do more business My wife and I have been shopping for what I'd label a miracle budget vehicle. It took months of research. We're a two business family with an active k My wife and I have been shopping for what I'd label a miracle budget vehicle. It took months of research. We're a two business family with an active kiddo. So time to go from place to place is not ideal. We visited two dealerships under the same flag, both out of way (time). No disclosure of repairs on one car. No knowledge nor acknowledgement from the other after a fail. We visited private owners. Small dealers. Then like the miracle we prayed for. Anthony Burney responded to our inquiry like a pro. We set an appointment... Got Wendy Berinti. They rocked. Got the car. Told them we have a lot of people we'll be recommending them. More

Great experience Paul was an amazing salesman! He found a good fit for me financially and he was not to “pushy” with me in terms of forcing a sale on me. He made me fe Paul was an amazing salesman! He found a good fit for me financially and he was not to “pushy” with me in terms of forcing a sale on me. He made me feel comfortable and extremely satisfied with my purchase. He has great patience & really knows how to find the perfect fit for his customers! John Mesko also helped me out! Great personality and another man who makes sure you are financially equipped for your purchase! I will definitely be back to see Paul and the Ken Ganley Toyota crew in the future!!! More

Friendly easy process Our story starts off as most. We were looking at a few cars that we were interested in but were not planning on buying for another few weeks. We were Our story starts off as most. We were looking at a few cars that we were interested in but were not planning on buying for another few weeks. We were finishing lunch after browsing a few dealerships all morning and were about to call it a day when my boyfriend realized he forgot he wanted to look at an iM if one was around the area. Lucky for us, we were right down the road from Toyota which only had one in stock. We pulled in about an hour before the dealership closed for the day and was immediately approached by Wendy, who was both very nice and very professional. It was a relief that we didn't have to go hunt down someone to help us like we had to do at all the other dealerships we visited. We drove the car around and had a lovely no BS talk about the car and the price. We made it clear that we were not really interested in buying a car that night but wanted to run numbers to see how much it would cost if we did decide to come back and purchase it since we wanted to sell our other car first. Wendy understood this, but let us know that there was a rebate on the car currently and that they would give us the trade in value of what we thought the car was worth without even looking at it. Let's say we got more than we thought for our 06 Honda Accord. With that, we got the car within our original planned budget. They did not push the sale on us, but they did provide facts and offered us a deal that we just couldn't pass up. Wendy and all of the others involved in our process were VERY friendly, knowledgeable, professional and not pushy. They were not upset that we ended up keeping them way past closing as well since we started the process so late in the day. We truly enjoyed our experience with them and would highly recommend them to anyone. More