Ken Ganley Toyota Pittsburgh

False information about windshield airbag plastic covers The plastic covers that covers airbags next to windshield were coming off so I had visit Ganley Toyota. I had asked if the mechanic could snap them b The plastic covers that covers airbags next to windshield were coming off so I had visit Ganley Toyota. I had asked if the mechanic could snap them back in place becuz I couldn’t do it. Ken Ganley Toyota mandated that I get a diagnostic test $120 becuz a metal bar needs to replaced. I contacted Toyota Corporation & they stated the same. I am a loyal Toyota customer since 1990 so I was very disappointed in their response. Nevertheless, I had taken it to Safelite & they showed me that the plastic covers snap on. In fact, the Safelite mechanic took off the plastic cover so I could verify it. I am writing this review to say be very careful of greedy Toyota dealerships. This was a very disappointing experience with Ken Ganley Toyota; especially, since I get my car service there all the time. More

My New Rav4 Had a great experience here, worked with me on price and got me it for what I wanted.....Walked out the door with my vehicle the same day Had a great experience here, worked with me on price and got me it for what I wanted.....Walked out the door with my vehicle the same day More

Bait and Switch They bait and switched me on a finance rate (said 3% to start and closed at 5.8%), added over $4000 in finance charges, and did not give me any floor They bait and switched me on a finance rate (said 3% to start and closed at 5.8%), added over $4000 in finance charges, and did not give me any floor mats in the vehicle. Would never return or recommend this dealership to anyone. Update: 11/13/2018 - I called them like their support person here suggested, their manager took my information and said he would look into it and claimed they are taking it very seriously. They are no longer accepting or returning my calls for what amounts to fraud. More

Needed a good used car I was pleased with my recent purchase. Mya assisted me and listened intently to my concerns and made it happen. Good dealership I will be back I was pleased with my recent purchase. Mya assisted me and listened intently to my concerns and made it happen. Good dealership I will be back More

Great service! Everyone that I worked with was extremely helpful from the moment I walked in the door. Jonathan Donaldson was able to answer my questions in a way th Everyone that I worked with was extremely helpful from the moment I walked in the door. Jonathan Donaldson was able to answer my questions in a way that I understood and did everything he could to find me a good deal. More

Easy. Simple. Fair The process of dealing with this company was easy, simple, and in my opinion,fair. I would recommend this company to all of my friends and family. The process of dealing with this company was easy, simple, and in my opinion,fair. I would recommend this company to all of my friends and family. More

Pleasantly surprised I was pleasantly surprised with my experience at Ken Ganley Toyota. My sales person was Trevor Bronder; not only is he polite and friendly, but most I was pleasantly surprised with my experience at Ken Ganley Toyota. My sales person was Trevor Bronder; not only is he polite and friendly, but most importantly he did not waste my time. He found a car that matched what I was looking for and he worked quickly to offer a fair deal on that car. Robert Ragland also was extremely helpful and patient explaining all of the advanced technology my awesome RAV4 has. Every employee I came in contact with during this visit was very welcoming. More

enjoyable, friendly people---even were nice to my dog Jorge, my sales rep was extremely professional and courteous. I think that I purchased the perfect car for my needs---a 2016 Camry And Bud, the gen Jorge, my sales rep was extremely professional and courteous. I think that I purchased the perfect car for my needs---a 2016 Camry And Bud, the gentleman in the Service dept.was just as nice and helpful as Jorge was. Recently, However, I had the car waxed for $100. They did not do a good job, in my opinion. The chrome was not polished, and they did not remove the tar marks below the doors. Bud, the service rep told me to bring the car back and that they would not charge me. I used to bring my other car to Day Collision, and they did a fantastic job every year. More

Satisfied Had a great experience with Ken Ganley Toyata. From the salesman Robert to GM Justin and finally with financial manager Rich. This probably this best Had a great experience with Ken Ganley Toyata. From the salesman Robert to GM Justin and finally with financial manager Rich. This probably this best experience l have ever had dealing with a vechical. Pleasant and efficient. Thank you so much. JohnA.DeAntonio More

A pleasant experience I can't say enough about how wonderful everyone was at this dealership. They were extremely knowledgeable about the vehicle we were purchasing and Tr I can't say enough about how wonderful everyone was at this dealership. They were extremely knowledgeable about the vehicle we were purchasing and Trevor Bronder couldn't have been nicer. I would recommend him in a heartbeat. He was a great salesman. More