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Ken Ganley Toyota Pittsburgh

Pleasant Hills, PA

Overview
Employees
Reviews
Vehicles
4.7
2,421 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Toyota. Whether you come in for a new or pre-owned Toyota, to have your vehicle serviced or to arrange financing, we are committed to providing a Toyota experience that keeps you coming back.
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1110 Clairton Boulevard

Pleasant Hills, PA

15236

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Showing 2,421 reviews

October 01, 2024

I made an appointment and when I checked in the service advisors seemed to have some confusion who made the appointment. It’s like they had a chip on their shoulder. Then I went back the next and there was More

by Splendajim
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Bruce
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2024 -

Ken Ganley Toyota Pittsburgh responded

Jim, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

September 30, 2024

Danilo made the car buying process easy and wonderful. I’m very happy with the entire experience. More

by Heather
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danilo Aviles
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Ken Ganley Toyota Pittsburgh responded

Heather, We are so glad that Danilo had the opportunity to work with you, and that he and our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

September 30, 2024

They made my car buying experience easy as possible. Nick was very nice and welcoming. I highly recommend this place to anyone More

by Nana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your business and this review. We're happy to hear that Nick and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 30, 2024

Very easy to work with. I've had all good experience from Sales to Service! More

by KEVINBOWEN1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodrigo Van Grieken
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you, Kevin! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Toyota Pittsburgh. We look forward to having you as one of our valued customers for many more years to come!

September 30, 2024

Very pleasant- easy to deal with- and quick! i I’ll be back for any future Toyota needs. More

by Alymama
Recommend Dealer
Yes
Employees Worked With
Nick Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

September 29, 2024

First experience with Ken Gangley Toyota. Friendly, informative, did try to sell items not needed. Service sent video to explain service. More

by RIch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Ken Ganley Toyota Pittsburgh responded

Rich, We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

September 29, 2024

Very flexible and willing to work with you through the process. Every time I visited the dealership the visit was very easy and painless More

by MATTBOUNDY9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Slade Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Ken Ganley Toyota Pittsburgh responded

Matt, Thanks for sharing about your experience with Ken Ganley Toyota Pittsburgh. We appreciate your business and hope to see you again soon!

September 28, 2024

Josh has been so helpful getting the issues with my car fixed and getting me timely appointments. More

by THURSTON1237
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thanks for sharing about your experience with Ken Ganley Toyota Pittsburgh. Josh and our team appreciate your business and hope to see you again soon!

September 27, 2024

It’s all about the people - good people at Ken Ganley. Very Engaged and Responsive. More

by PDFOHR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Toyota Pittsburgh. We look forward to having you as one of our valued customers for many more years to come!

September 27, 2024

Slade was awesome to work with and he was very helpful and knowledgeable. We couldn’t be happier with how smooth our purchase went because of Slade and Jared. The entire team at Ken Ganley was great. More

by DAWNGABAUER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Slade Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2024 -

Ken Ganley Toyota Pittsburgh responded

Dawn, It's fantastic to hear that Slade and Jared provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Ken Ganley Toyota Pittsburgh!

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