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Ken Ganley Toyota Pittsburgh

Pleasant Hills, PA

4.7
2,325 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Toyota. Whether you come in for a new or pre-owned Toyota, to have your vehicle serviced or to arrange financing, we are committed to providing a Toyota experience that keeps you coming back.
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1110 Clairton Boulevard

Pleasant Hills, PA

15236

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Showing 2,325 reviews

December 27, 2020

Great service with pleasant and caring personnel. Always available to meet the needs of the vehicle owner in every detailed way possible in every department More

by DMRIEHM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Fera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Hirsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Clausen, Tony Brashear
Dec 27, 2020 -

Ken Ganley Toyota Pittsburgh responded

Hello, Thank you so much for your excellent review! We are so glad that Doug, Tony, and our team had the opportunity to work with you, and we are thrilled that you found your experience to be " Great service with pleasant and caring personnel". We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

December 26, 2020

convenient, complete service. Expect to keep Highlander For extended time. Hopefully the best way to do it. Highly recommend this Toyota Dealership For all aspects of their business. More

by KOMARFB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2020 -

Ken Ganley Toyota Pittsburgh responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 24, 2020

Michael Moore was very informative and was able to answer all of my questions before I even had them! great service! I would recommend Ken Ganley Toyota and Michael Moore to anyone More

by BWSHUNKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2020 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to write this review! Our customers are our top priority and it's great to hear that Michael provided such excellent customer service. All of us at Ken Ganley Toyota are glad to have you as a customer.

December 22, 2020

I would like to thank Slade a salesman at Ken Ganley Toyota for the great service he provided to me and my family as I purchased another car from him. Slade goes above and beyond to help the buyer with More

by SMONGELLUZZO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Slade Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Ken Ganley Toyota Pittsburgh responded

It's fantastic to hear that Slade provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Ken Ganley Toyota!

December 22, 2020

shuttle driver had to be told to wear mask, didn't even have one with him.no manual or paperwork for key fob. No demonstration or info on fob functions. Not very customer centric. More

by Bill QUALTERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jared Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2021 -

Ken Ganley Toyota Pittsburgh responded

Hello Bill, We thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly.

December 21, 2020

Steve always knows who I am and somehow Remembers my story. Along with my trust in the work on my car, that makes me feel valued. More

by HOLLY118BERRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Ken Ganley Toyota Pittsburgh responded

Holly, Thank you so much for your excellent review! We are so glad that Steve had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Ken Ganley Toyota. Please don't hesitate to reach out if you need anything else.

December 18, 2020

We had a great experience, Nick met us part way for a test drive. We really appreciated him doing that. He was great at telling us everything about the truck! The financial guy that we had to help us sig More

by BERNIEMCMILLEN
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2020 -

Ken Ganley Toyota Pittsburgh responded

Thank you, Bernie, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Nick and the rest of our team, and we look forward to working with you again.

December 18, 2020

Jarred was VERY knowledgeable, was polite an honest. He also knew every aspect of the Tacoma, if we were to buy again in the future he would definitely be the one who we go to. More

by Morgantj62
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2020 -

Ken Ganley Toyota Pittsburgh responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Jarred and hope you enjoy your new vehicle. We truly appreciate your feedback!

December 18, 2020

Michael Moore took care of me when I came in and with no fuss quickly made a deal and got me in my car. A+ More

by DAVEKRASKA
Recommend Dealer
Yes
Employees Worked With
Michael Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Clausen
Dec 20, 2020 -

Ken Ganley Toyota Pittsburgh responded

Thanks for your feedback, Dave, on your recent visit to Ken Ganley Toyota. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

December 16, 2020

Great used car buying experience. Our sales guy, Nick Marshall, let us take all the time we needed to make our decision. Took a little more time than we would have liked to get outta there after we made More

by g_corvo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2020 -

Ken Ganley Toyota Pittsburgh responded

Thank you for sharing your thoughts about your experience with Ken Ganley Toyota, it's great to hear that Nick took such good care of you. We appreciate your business and hope to see you again soon!

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