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Ken Ganley Toyota Pittsburgh

Pleasant Hills, PA

4.7
2,325 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Toyota. Whether you come in for a new or pre-owned Toyota, to have your vehicle serviced or to arrange financing, we are committed to providing a Toyota experience that keeps you coming back.
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1110 Clairton Boulevard

Pleasant Hills, PA

15236

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Showing 2,325 reviews

January 07, 2021

I am giving this rating because I felt valued as a customer and I was treated with the utmost respect during all phases of the buying process. This is the first Toyota we have purchased and felt good More

by Cdpopp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ratana Ny, Shaun Muldoon
Jan 08, 2021 -

Ken Ganley Toyota Pittsburgh responded

Thank you for choosing Ken Ganley Toyota, your feedback and rating mean a lot to us. We're glad to hear that our team provided such an excellent experience, and we hope to see you again!

January 06, 2021

Excellent in all areas - that's why I keep coming back both to purchase and for service and will most likely continue to do so. More

by CLARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Hirsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2021 -

Ken Ganley Toyota Pittsburgh responded

Hi Clara and thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, The Ken Ganley Toyota Pittsburgh Team

January 05, 2021

No problems with my 2014 Toyota Corolla. Always get the best service from this dealership. Have only had to get oil changes, tires and inspections. Great dealership, no problems at all !!!! More

by KARENVIETMEIER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Brashear
Jan 05, 2021 -

Ken Ganley Toyota Pittsburgh responded

Thank you, Karen, for choosing Ken Ganley Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 04, 2021

Just upset as I get in and hit maps and telling me navigation app in not installed! Are you kidding me. For how must it cost and I don’t have navigation! I can’t figure out how to get it and I sure as More

by MARGFED
Friendliness
Recommend Dealer
Yes
Employees Worked With
Slade Lindgren
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Clausen
Jan 06, 2021 -

Ken Ganley Toyota Pittsburgh responded

We take our customer feedback very seriously, and I would appreciate the opportunity to address all of your concerns further. Please reach out to me at your earliest convenience to discuss your situation. I hope to hear from you soon.

Jan 06, 2021 -

MARGFED responded

Again I want someone to install it or help me do it!

January 04, 2021

Great vehicle, deal was handled effectively. Still waiting on some documentation to be mailed or emailed but overall good experience. Would recommend this dealer to others. More

by TVMILAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Cronauer, Richard Clausen
Jan 04, 2021 -

Ken Ganley Toyota Pittsburgh responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

December 31, 2020

Josh got my defective edge guards replaced.... Now if only someone would get my registration fixed.... PennDot says my plate is still registered to my Camry that I traded in..... More

by M.B
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2021 -

Ken Ganley Toyota Pittsburgh responded

Thanks for sharing your thoughts about your experience with Ken Ganley Toyota. Please reach out to us, so we can get registration figured out. We appreciate your business and hope to see you again soon!

December 29, 2020

My RAV4 was serviced promptly on the scheduled time of my appointment. The work performed was as discussed and the brake service that was needed to pass inspection was done quickly. More

by JSESTOKAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2020 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your business and this review. We're happy to hear our service team was able to serve you and demonstrate our commitment to great service. If there is anything Josh or out team can assist you with in the future, please let us know.

December 29, 2020

Easy to get a appointment that fit my schedule. They never seem to get the correct air pressure in the tires after rotating them ! Customer in the waiting room did not have a mask on ! Signs clearly sta More

by RMARUCA379
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2020

Called Ken Ganley Toyota about an hour ahead of time asking if the truck I ended up buying was still available for sale. Shaun answered the phone, and immediately said "let me go put my hands on the tru More

by Landon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Mesko
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Muldoon
Dec 29, 2020 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much, Landon, for your kind words, and for taking the time to leave us this wonderful feedback!

December 27, 2020

Quick response,informative, was able to answer all my questions about toyota trucks without having to ask others for the information. Scott Masters seemed very knowledgeable about his product and skilled More

by Piper Arrow @99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Masters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2020 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your very kind review. Scott and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Toyota.

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