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Ken Ganley Toyota Pittsburgh

Pleasant Hills, PA

4.7
2,325 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Toyota. Whether you come in for a new or pre-owned Toyota, to have your vehicle serviced or to arrange financing, we are committed to providing a Toyota experience that keeps you coming back.
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1110 Clairton Boulevard

Pleasant Hills, PA

15236

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Showing 2,325 reviews

February 20, 2021

The squinting has gotten worse. The noise is getting increasingly worse. I’m not satisfied I would take my car somewhere else but I have a warranty More

by SHAWNTIKARICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Slade Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Ken Ganley Toyota Pittsburgh responded

Hello Shawn, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail. Sincerely, The Ken Ganley Toyota Pittsburgh Team

February 20, 2021

By far the best experience I’ve had buying a vehicle and I am very happy with the assist of Jared-he was very knowledgeable! They had exactly what I wanted in stock thankfully and the process went surprisin More

by ChrisB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2021 -

Ken Ganley Toyota Pittsburgh responded

Congratulations on your new vehicle, Chris! We are so glad that we had the opportunity to work with you, and that Jared could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

February 19, 2021

Grea my experience Micheal really knew what he was talking about made the process so much easier would recommend to anyone looking to buy a Toyota More

by JBIAFORE77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ratana Ny
Feb 19, 2021 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your business and this review. We're happy to hear Michael was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 19, 2021

Had a surprisingly pleasant experience...low pressure and friendly sales staff. Rodrigo was knowledgeable and helpful; he even delivered the car. John was helpful in finishing the paperwork More

by rbcrow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodrigo Van Grieken
Feb 21, 2021 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your wonderful review! We are thrilled that Rodrigo and John had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Ken Ganley Toyota!

February 19, 2021

Shaun was excellent and very helpful. Tried his hardest to get me what I wanted. Will recommend others to see him for their toyota needs. More

by Danielzietak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Muldoon
Feb 19, 2021 -

Ken Ganley Toyota Pittsburgh responded

Thank you, Daniel, for taking the time to share your thoughts on working with Shaun and the rest of our team. We're glad to hear we delivered such a great experience!

February 19, 2021

It was good. Did. Not take very long. Don't know any names...made phone appointment for after work. Everyone is usually nice,I work near..it works for me More

by JOANLJENKINS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know names
Feb 19, 2021 -

Ken Ganley Toyota Pittsburgh responded

Joan, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 19, 2021

I traded my Jeep in. Loved my experience and my new I traded my Jeep in. Loved my experience and my new 4Runner! Everyone was super friendly! And worked with me to help me get my car! Highly recommend More

by bobbimarie16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Brooks Jr., Shaun Muldoon
Feb 19, 2021 -

Ken Ganley Toyota Pittsburgh responded

It's fantastic to hear, Bobbi Marie, that we provided you with great customer service while assisting you with your new 4Runner! We truly appreciate the opportunity to do business with you. Thanks for choosing Ken Ganley Toyota!

February 18, 2021

We went to Ken Ganley looking for a used Toyota Corolla and met Jared Fleming. He showed us what was available and had us test drive those. We ended up buying a Corolla hatchback. He was very friendly a More

by holly
Recommend Dealer
Yes
Employees Worked With
Jared Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your very kind review, Holly. We strive to make sure that all of our customers leave happy so it is great to hear about your excellent experience with Jared here at Ken Ganley Toyota.

February 18, 2021

Rodrigo our sales consultant at Ken Ganley Toyota was AMAZING! His patience, professionalism and kindness are worth a million words! Thank you for making our experience awesome! More

by LoriA501
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodrigo Van Grieken, Richard Clausen
Feb 19, 2021 -

Ken Ganley Toyota Pittsburgh responded

Thank you for sharing your experience with us! We're happy to hear that Rodrigo and the team took such good care of you, and we hope you enjoy your new vehicle. We truly appreciate your feedback!

February 16, 2021

Purchased a new truck from this dealership, they requested original tires on my trade in so I dropped them off along with oem mufflers after the sale. They quoted me $250.00 for 15 minutes worth of More

by Tacomatoyota
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Michael Moore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Ken Ganley Toyota Pittsburgh responded

Hello, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message so we can learn more about your visit? While we’re disappointed to learn that we didn’t meet your expectations, we’d love to try to turn things around and make sure the same thing doesn’t continue to happen.

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