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Ken Ganley Toyota Pittsburgh

Pleasant Hills, PA

4.7
2,328 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Toyota. Whether you come in for a new or pre-owned Toyota, to have your vehicle serviced or to arrange financing, we are committed to providing a Toyota experience that keeps you coming back.
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1110 Clairton Boulevard

Pleasant Hills, PA

15236

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Showing 2,328 reviews

March 17, 2021

Annoyed that my Sequoia required service within 2 weeks. My oil change should have been caught on my first visit with other services they recommended. More

by A_BLUEMLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lisa Onderko
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2021 -

Ken Ganley Toyota Pittsburgh responded

Hello, Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

March 16, 2021

Two years ago I purchased a Tacoma. From the beginning of my experience to my current situation it has been a true blessing. Everyone is professional, courteous, very informative and truly respect you throug More

by KARPERBRICE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Killmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience, and we look forward to seeing you next time!

March 15, 2021

From the time we arrived on the lot we were treated politely and friendly. He made sure we were satisfied with our choice and we were taken care of. More

by Mary H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Ken Ganley Toyota Pittsburgh responded

Mary, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Toyota.

March 13, 2021

I leased a C-HR crossover car in December. There is o=no automatic truck opener. I found this car was not right for me. I am 4 ft 11 and roof of truck was over 6 ft, i worked t0 try to get help with the More

by EBARCELONA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Fritch
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Ragland, Justin the Manager for helping me with my lease, Robert Ragland
Mar 16, 2021 -

Ken Ganley Toyota Pittsburgh responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, The Ken Ganley Toyota Pittsburgh Team

March 12, 2021

I highly recommend Ken Ganley Toyota. The staff is truly amazing. The staff truly cares about helping you find the perfect vehicle for you, and is very patient. Other dealerships try to push a sell however, More

by AMANDA NEIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodrigo Van Grieken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Clausen
Mar 12, 2021 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much, Amanda, for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

March 12, 2021

Scott did everything in his power to empower me to make a purchase at Ken Ganley. He followed my interested and acted in an extremely timely manner to seal the deal in a way that prioritized sellers interest More

by DSERO465
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

Ken Ganley Toyota Pittsburgh responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Scott and our sales team met your expectations. Thank you again for choosing Ken Ganley Toyota, we look forward to having you as one of our valued customers for many more years to come!

March 12, 2021

Car buying is my least favorite thing. Somewhat like having a dental procedure. Scott was incredible to work with and made my purchase painless LOL . I so appreciated his transparency and flexibility More

by MELISSA.MCINTYRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masters
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2021 -

Ken Ganley Toyota Pittsburgh responded

Thank you, Melissa, for taking the time to leave us this fantastic, five-star review! We're thrilled that you had such a positive experience with Scott and John. We hope you will continue to enjoy your new vehicle! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Toyota.

March 11, 2021

Nice and excellent and perfect service. Hope they will do better on future. Giving first priority to the customer as always. Spade is nice guy More

by TANKA.REGMI
Recommend Dealer
Yes
Employees Worked With
Slade Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Ken Ganley Toyota Pittsburgh responded

Tanka, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Spade and our team, and we look forward to working with you again.

March 11, 2021

Vehicle was accepted at the scheduled time and was serviced immediately and much more quickly than I expected. Service rep was friendly and knew what needed to be done and answered my questions to my More

by JRJ3PGH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Ken Ganley Toyota Pittsburgh responded

It's great to hear that Lisa was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ken Ganley Toyota!

March 10, 2021

My wife and I had a very good experience purchasing our new vehicle from Ken Ganley Toyota. Our salesperson(Dan Aviles) did an excellent job helping us find the Toyota that was right for us. Dan was very More

by eddievi08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Aviles
Mar 10, 2021 -

Ken Ganley Toyota Pittsburgh responded

Eddie, Thank you for choosing Ken Ganley Toyota, your feedback and rating mean a lot to us. We're glad Dan was able to help, and we hope to see you again!

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