Ken Ganley Toyota Pittsburgh

This was my first experience with Ken Ganley Toyota. The dealership is beautiful, and Danilo Avila, our sales consultant, couldn’t have been nicer or more helpful. He is a top-notch salesman. Everyone w The dealership is beautiful, and Danilo Avila, our sales consultant, couldn’t have been nicer or more helpful. He is a top-notch salesman. Everyone we met was friendly and caring. More

Purchased tires. The tires were defective. Steve did a great job resolving the problem & getting me back on the road the same day. Really appreciated how he worked to The tires were defective. Steve did a great job resolving the problem & getting me back on the road the same day. Really appreciated how he worked to make the situation right. More

Josh kept me informed and updated throughout the process. I would recommend to friends and family. I would recommend to friends and family. More

The experience was very nice. I definitely will be back. they helped me find the vehicle i wanted at a great price and met all of my expectations. Thank you to the team at Ken Gai I definitely will be back. they helped me find the vehicle i wanted at a great price and met all of my expectations. Thank you to the team at Ken Gainly More

Good experience and very easy to work with. Would recommend to friends and family. Thanks! Would recommend to friends and family. Thanks! More

I had an outstanding experience. All of my questions and concerns were addressed in a comfortable, pleasant, environment. All of my questions and concerns were addressed in a comfortable, pleasant, environment. More

Timeliness and service was great. The only thing I would liked to change is the size of the key drop off box. I had difficulty putting the form and keys into the box the night befor The only thing I would liked to change is the size of the key drop off box. I had difficulty putting the form and keys into the box the night before I dropped off m vehicle. More

The experience was quick, painless, and wonderful. We were in and out in no time at all they helped me look at a couple different scenarios with two different cars and it was definitely worth my time We were in and out in no time at all they helped me look at a couple different scenarios with two different cars and it was definitely worth my time More

Appointment for 100K service online and while checking in, walked out with oil change citing lack of time. Oil change wasnt competitive either, was advised to go another local dealership that was! in, walked out with oil change citing lack of time. Oil change wasnt competitive either, was advised to go another local dealership that was! More

Danilo Aviles was terrific from his beginning introduction to me to ‘final signature’ of my husband and myself. He seemed to understand that when I appeared on my own to ‘study and learn the car introduction to me to ‘final signature’ of my husband and myself. He seemed to understand that when I appeared on my own to ‘study and learn the car I hoped to buy’, I was ‘floating upstream’ in apprehension of making a purchase without my husband along/unable to contribute to questions and discussion of auto features and financing, although I had schooled myself as much as possible on the ‘Gold-Certified 2020 Toyota Sienna’ that I decided we needed for then adding a wheelchair hoist. Dan was very patient and thorough with explanations, and patient and efficient in answering my many questions. I was enthused to see the display case of plaques for the many years the Ken Ganley dealership was awarded a ‘CarFax Dealership of the Year’. Knowing the value of a CarFax-rated auto, I was all the more assured that my Gold-Certified Toyota would be a quality vehicle that I can look forward to enjoying for many years to come, He and Jared in finance were very kind and understanding of my husband’s physical discomfort the day of ‘official purchase’. (Parkinson’s symptoms reared their ugly head hard that day while he needed to ‘endure’ all the needed signings and other details, which to him ‘seemed like eternity’. Kindness and helpfulness to ‘people in need’ is a real plus not unnoticed by us, and we heartily commend Dan and Jared for ‘speeding the process along to accommodate us’. Ethics, kindness, and top-notch professionalism demonstrated by Dan (and Jared), indicative of standard set by Ken Ganley Toyota, are not ‘lost on us’. Respect and integrity means everything. More