Ken Ganley Toyota Pittsburgh

They treated us like people not like another sale. They treated very fairly and Doug Hirsh and Big John were very personal and kind. I would recommend Ken Ganley Toyota to my friends and family. They treated very fairly and Doug Hirsh and Big John were very personal and kind. I would recommend Ken Ganley Toyota to my friends and family. More

Service department allowed a transmission fluid change to be performed when it has UTF fluid that stays in the transmission for its life!!! I found out about how I got allowed a transmission fluid change to be performed when it has UTF fluid that stays in the transmission for its life!!! I found out about how I got "BEAT" when I talked to another dealer about changing the fluid which I thought was "Required"!!! After talking to the service manager he tried to twist it around and say that I requested the service and wasn't going to refund my money!!! Waiting for Toyota North America to contact Ken Tablet to get resolved before I get my lawyer involved!!! ☹️☹️☹️ More

Ken Ganley Toyota dealership is a great place to buy or lease a car or truck. Gary Fritch is a pleasant and knowledgeable salesperson that is easy going and make you feel comfortable in the car buying proc lease a car or truck. Gary Fritch is a pleasant and knowledgeable salesperson that is easy going and make you feel comfortable in the car buying process. 5 Stars to all at Ken Ganley! 😊 More

Excellent dealership and staff We love our new truck! Joe Bilski was our salesman and was so great with us! John in finance was also such a great guy! We highly recommend this deal We love our new truck! Joe Bilski was our salesman and was so great with us! John in finance was also such a great guy! We highly recommend this dealership. These guys will do their best to get you the vehicle you want! More

Great Experience All around great experience, quick response from Internet Manager, wonderful customer service from the salesman, finance department and the new car ma All around great experience, quick response from Internet Manager, wonderful customer service from the salesman, finance department and the new car manager, my truck was spotless upon leaving great job all around. More

False information about windshield airbag plastic covers The plastic covers that covers airbags next to windshield were coming off so I had visit Ganley Toyota. I had asked if the mechanic could snap them b The plastic covers that covers airbags next to windshield were coming off so I had visit Ganley Toyota. I had asked if the mechanic could snap them back in place becuz I couldn’t do it. Ken Ganley Toyota mandated that I get a diagnostic test $120 becuz a metal bar needs to replaced. I contacted Toyota Corporation & they stated the same. I am a loyal Toyota customer since 1990 so I was very disappointed in their response. Nevertheless, I had taken it to Safelite & they showed me that the plastic covers snap on. In fact, the Safelite mechanic took off the plastic cover so I could verify it. I am writing this review to say be very careful of greedy Toyota dealerships. This was a very disappointing experience with Ken Ganley Toyota; especially, since I get my car service there all the time. More

My New Rav4 Had a great experience here, worked with me on price and got me it for what I wanted.....Walked out the door with my vehicle the same day Had a great experience here, worked with me on price and got me it for what I wanted.....Walked out the door with my vehicle the same day More

Bait and Switch They bait and switched me on a finance rate (said 3% to start and closed at 5.8%), added over $4000 in finance charges, and did not give me any floor They bait and switched me on a finance rate (said 3% to start and closed at 5.8%), added over $4000 in finance charges, and did not give me any floor mats in the vehicle. Would never return or recommend this dealership to anyone. Update: 11/13/2018 - I called them like their support person here suggested, their manager took my information and said he would look into it and claimed they are taking it very seriously. They are no longer accepting or returning my calls for what amounts to fraud. More

Needed a good used car I was pleased with my recent purchase. Mya assisted me and listened intently to my concerns and made it happen. Good dealership I will be back I was pleased with my recent purchase. Mya assisted me and listened intently to my concerns and made it happen. Good dealership I will be back More

Great service! Everyone that I worked with was extremely helpful from the moment I walked in the door. Jonathan Donaldson was able to answer my questions in a way th Everyone that I worked with was extremely helpful from the moment I walked in the door. Jonathan Donaldson was able to answer my questions in a way that I understood and did everything he could to find me a good deal. More