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Ken Ganley Toyota Pittsburgh

Pleasant Hills, PA

4.7
2,331 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Toyota. Whether you come in for a new or pre-owned Toyota, to have your vehicle serviced or to arrange financing, we are committed to providing a Toyota experience that keeps you coming back.
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1110 Clairton Boulevard

Pleasant Hills, PA

15236

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Showing 2,331 reviews

September 03, 2021

They always provide great service. They people are incredibly nice and they do a great job in a timely fashion. I would highly recommend them. More

by AG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Ken Ganley Toyota Pittsburgh responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Toyota.

September 02, 2021

Was quoted a price one day and charged more once service completed. Was told would take 1-2 hours and was kept waiting almost 4 hours!! Incompetence all around. Will never be back. Will not reccomend them t More

by KATYSEDDIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Bruce
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Ken Ganley Toyota Pittsburgh responded

Katy, Providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully we can get to the bottom of this.

September 01, 2021

Had a very good experience with Jared and Shaun, the buying and trading in of my car went very smooth. Would recommend this dealership to anyone. More

by susan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Muldoon
Sep 02, 2021 -

Ken Ganley Toyota Pittsburgh responded

Thank you, Susan, and congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Jared and Shaun could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

August 31, 2021

Can’t say enough about the staff. Chris, Jared and Rick all wonderful. Gary is who always back to this dealership. We developed a friendship with him. We would highly recommend this dealership. More

by Michelle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Fritch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Pestino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Clausen
Aug 31, 2021 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to write this review, Michelle! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Ken Ganley Toyota are glad to have you as a customer.

August 31, 2021

The windshield on my brand new 2021 Tacoma cracked while sitting parked on a hot day. Took a video before driving it showing that it was just a crack and no chip. The dealer refused to cover the defective w More

by Chris
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Robert Killmeyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your review, Chris. Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

August 31, 2021

We had a very good experience with your people while we were looking at the truck and then working with them when we decided to buy it. Even though we livr almost 3 hours away, we would be come back again. More

by drdreamland
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Clausen
Aug 31, 2021 -

Ken Ganley Toyota Pittsburgh responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Toyota, we look forward to having you as one of our valued customers for many more years to come!

August 30, 2021

They helped so much to answer all the questions in my mind. However I could't get a good bargain. Anyway it was a good purchase at the end. More

by ipulat43
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Muldoon
Aug 31, 2021 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your feedback! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Toyota.

August 30, 2021

The staff are friendly and understanding. The waiting room has amenities to make the stay nice enough even if something unexpected pops up (more hours). More

by ALI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Ken Ganley Toyota Pittsburgh responded

It has been a pleasure serving you, Ali. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Toyota, we look forward to having you as one of our valued customers for many more years to come!

August 27, 2021

It was a great experience. Nick got us a car that fits us with no pressure. The entire staff was wonderful! We couldn’t ask for better service. More

by JEANNIEPASTERNAK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2021 -

Ken Ganley Toyota Pittsburgh responded

Jeannie, Thank you so much for taking the time to share your feedback with us. Nick and our team are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 25, 2021

A pleasure to do business with, Nick was a great sales person to work with. All and all it was a very good experience, everyone was great!! More

by Acquavivan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Yelling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Clausen
Aug 25, 2021 -

Ken Ganley Toyota Pittsburgh responded

Thank you for sharing your experience with us! We're happy to hear it went well with Nick and we hope you enjoy your new vehicle. We truly appreciate your feedback!

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