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Ken Ganley Subaru Wickliffe

Wickliffe, OH

4.9
2,004 Reviews
Ken Ganley Subaru Wickliffe takes a great deal of pride in helping our customers with entire car buying experience, ensuring that it's the best you ever had. We've helped many drivers from the neighboring communities of Cleveland, Painesville, Willoughby and Bedford OH get into the Subaru or used car of their dreams.
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28840 Euclid Ave

Wickliffe, OH

44092

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Showing 2,004 reviews

November 04, 2024

Good overall experience. Vehicle pickup took longer than expected due to car detailing and short staffing. More

by JOHNPENZA
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ken Eggers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Ken Ganley Subaru Wickliffe responded

John, thank you for sharing your experience with us at Ken Ganley Subaru Wickliffe. We appreciate your patience during the vehicle pickup process and are glad to hear that, overall, it was a positive experience. Safe travels!

November 04, 2024

Joy was a pleasure to work with and made car purchase experience wonderful and provided all information requested and then some More

by LIZ4OILS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joy Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi Liz! We're delighted to hear that Joy made your car purchase experience at Ken Ganley Subaru Wickliffe a wonderful one! Thank you for sharing your positive feedback, and we hope you're enjoying your vehicle.

Nov 06, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

November 04, 2024

Very professional service team. Although I didn’t purchase my Forester from this Ganley franchise, they were more than happy to help with my repair. More

by Mar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi Mar, we're delighted to hear that our service team at Ken Ganley Subaru Wickliffe could assist you with your Forester. We look forward to serving you again! Safe travels!

Nov 06, 2024 -

Ken Ganley Subaru Wickliffe responded

Hello Mar, thank you; we appreciate your feedback! We can't wait to see you again, have a great day.

November 03, 2024

He was very helpful, and made the process go very easy and smooth, thank you Anshu More

by GabrielaSawyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anshu Mangotra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Ken Ganley Subaru Wickliffe responded

Gabriela, It's always our pleasure to assist you with your vehicle needs and we appreciate your kind words. We look forward to seeing you again! - Ken Ganley Subaru Wickliffe

Nov 06, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. We hope you have a great day!

November 02, 2024

Everyone was so welcoming as soon as I walked in. I felt very comfortable and taken care of. Allie went above and beyond to make sure I was getting what I wanted. More

by haleygrant2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allie Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Leovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Callender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Makayla LaMonica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 02, 2024

Knowledgeable staff. Micheal the sales manager was extremely nice professional and straight forward and really worked hard to gain our business. Christian our sales guy More

by ERINBUGARCIC78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allie Grant
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Vasile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni in service was awesome and 5 stars also Michael who was our sales manager was awesome
Nov 04, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 02, 2024

Great experience with the purchase of my forester! Love this dealership and plan to service here More

by Jjackson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allie Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Makayla LaMonica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 01, 2024

Allie was very responsive. Worked with me in a collaborative way. Would highly recommend to those interested in a Subaru More

by Satchmo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allie Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Makayla LaMonica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

October 31, 2024

Three previous Detailings done here were exceptional. This time three items were overlooked: 1. Truck bed was not cleaned 2. Driver side mirror covered in water spots 3. Inside bottom area of driver More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Ken Ganley Subaru Wickliffe responded

Bill, thank you for the feedback about your recent experience. We appreciate you bringing these items to our attention and will make sure they get addressed with the appropriate members of our team. Thanks again and we look forward to providing you with a full five-star experience next time! - Ken Ganley Subaru Wickliffe

October 31, 2024

The time came for my wife and I to purchase a new vehicle. We had purchased a Crosstrek many years back and wanted to stick with Subaru. We decided an Outback would be our next purchase. We filled ou More

by kbayko
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allie Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Leovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Ken Ganley Subaru Wickliffe responded

We're delighted to hear that your experience at Ken Ganley Subaru Wickliffe was smooth and efficient! It's fantastic that Jeff, Allie, and Brandon were able to assist you in finding the perfect Outback. Thank you for choosing us again; we hope you're enjoying every drive in your new vehicle!

Nov 02, 2024 -

Ken Ganley Subaru Wickliffe responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

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