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Ken Ganley Subaru Wickliffe
Wickliffe, OH
2,092 Reviews
Ken Ganley Subaru Wickliffe takes a great deal of pride in helping our customers with entire car buying experience, ensuring that it's the best you ever had. We've helped many drivers from the neighboring communities of Cleveland, Painesville, Willoughby and Bedford OH get into the Subaru or used car of their dreams.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,092 reviews
January 07, 2025
Great employees and easy to work with. Took the time to go over everything and answer all questions. Took the time to go over everything and answer all questions. More
by SUSIOSLIN
Verified Customer
January 05, 2025
I bought a Subaru 10 years ago and came back 10 years later for a new one later for a new one More
by HARRISON440
Employees Worked With
January 05, 2025
My husband and I made arrangements to meet with Joy. The enthusiasm, care and attention to our needs was evidenced by her knowledge of the dealership, car details, and willingness to be patient with us, The enthusiasm, care and attention to our needs was evidenced by her knowledge of the dealership, car details, and willingness to be patient with us, her clients. The bonus came when the manager came and worked with us to help make the car lease happen. We recommend Subaru in Wicklliff and Joy!!! More
by Dilsey
January 05, 2025
This dealership has worked hard to make my purchase the best experience ever. They are very professional but fun to work with. best experience ever. They are very professional but fun to work with. More
by SUNSHINE
Employees Worked With
January 05, 2025
Will and Joe did a great job and made us feel comfortable. They met our expectations and were thorough with all aspects of the experience. comfortable. They met our expectations and were thorough with all aspects of the experience. More
by WHAVERLAND83
January 04, 2025
Very knowledgeable staff in all areas of the dealership. Every single person that we encountered was friendly and welcoming. Every single person that we encountered was friendly and welcoming. More
by JSTILLINGS0
January 01, 2025
The car I wanted was not in their inventory. A deal was made to transfer the car I wanted from a dealer on the west side. The guy who drove the car to ganley disappeared with it for a couple hou A deal was made to transfer the car I wanted from a dealer on the west side. The guy who drove the car to ganley disappeared with it for a couple hours, and only delivered one key. When I asked about some complimentary oil changes for the trouble, I was given the voucher they give everyone that purchases a new car. I still don't have my second key, my wasted time was never addressed and I don't feel like I've been adequately compensated for the trouble. I didn't go to the store for a dozen eggs, I bought a $35,000 vehicle. We've been buying cars from ganley for a while, I was a little disappointed in this experience. More
by Matt
Employees Worked With
January 01, 2025
Crissy was well informed about the car functions and pleasant to work with and Joe Russo was able to make the numbers work successfully. James, while pleasant , took to much time to explain additional p pleasant to work with and Joe Russo was able to make the numbers work successfully. James, while pleasant , took to much time to explain additional protection features. If I need that protection, I would have purchased a Toyota and not a Subaru More
by T.MCCORT
December 31, 2024
I worked with Allie - she was a delight and truly made the purchase process so easy. Full disclosure: this is my third Subaru so I’m already sold on the car. But this dealership offered competitive pricin the purchase process so easy. Full disclosure: this is my third Subaru so I’m already sold on the car. But this dealership offered competitive pricing without the cringy “back and forth “ with the sales manager. Joe Russo listened to us which made the deal easy and painless. I would definitely recommend this dealership. More
by Anne
