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Ken Ganley Subaru Wickliffe

Wickliffe, OH

4.8
1,924 Reviews
Ken Ganley Subaru Wickliffe takes a great deal of pride in helping our customers with entire car buying experience, ensuring that it's the best you ever had. We've helped many drivers from the neighboring communities of Cleveland, Painesville, Willoughby and Bedford OH get into the Subaru or used car of their dreams.
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28840 Euclid Ave

Wickliffe, OH

44092

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Showing 1,924 reviews

February 01, 2024

No high pressure sales tactics. Always kind and helpful. Fair upfront pricing. Chrissy is awesome! I highly recommend her as a sales agent! More

by CONTACTHOLLY
Recommend Dealer
Yes
Employees Worked With
Chrissy
Feb 01, 2024 -

Ken Ganley Subaru Wickliffe responded

We're so glad to know you had a positive experience with Chrissy and our team at Ken Ganley Subaru Wickliffe! We always aim for fairness and kindness in all we do. Thanks for recommending us, it means the world!

Feb 02, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi, thank you for your kind review; we are happy to pass along your comments to Chrissy here at Ken Ganley Subaru Wickliffe! We hope to see you soon!

January 31, 2024

Fair prices and concerned about customer retirements . Did an excellent job explaining how the car works and my dog Buster was welcome on a test drive. More

by Tony
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lunar
Jan 31, 2024 -

Ken Ganley Subaru Wickliffe responded

Tony, we're glad to know you and Buster had a great experience at Ken Ganley Subaru Wickliffe. We always aim for fair prices and excellent customer service. Enjoy your new car!

Feb 06, 2024 -

Tony responded

Thanks for the positive experience, I was treated fair concerning the price and trade in. Actually, it was kind of fun.

January 31, 2024

I had a great experience at Ken Ganley Subaru, I purchased a Forrester and everyone that I came in contact with was kind, helpful and willing to help. Cristian Vasile helped me. He was great!!! This More

by janiceitalia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Swyt Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Vasile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Gentile
Jan 31, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi Janice! We're so glad to know that you had a great experience at Ken Ganley Subaru Wickliffe! Your kind words about Cristian and our team are greatly appreciated. Enjoy your Forester, and thanks for choosing us!

January 31, 2024

Anshu rocked! He made my car buying experience painless. Overall, from test drive to paperwork and finance I was done in an hour. More

by Roger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anshu Mangotra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Gentile
Jan 31, 2024 -

Ken Ganley Subaru Wickliffe responded

Roger, we're delighted to know Anshu made your car buying experience at Ken Ganley Subaru Wickliffe a smooth one. Thanks for the shout-out and enjoy your new ride!

January 31, 2024

Giovanni was great as the Service Department was on overload. He arranged for my ride home as the service could have possibly taken 5 hours and then called to let me know it wouldn't be ready that d More

by Birdie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
Jan 31, 2024 -

Ken Ganley Subaru Wickliffe responded

Birdie, it's great to know Giovanni and our team at Ken Ganley Subaru Wickliffe were able to accommodate your schedule during service. We appreciate the feedback and are here for any future needs you may have!

January 31, 2024

Overall the service was great. It was fast and easy to understand. The service was excellent More

by dylansamsa83
Recommend Dealer
Yes
Employees Worked With
Lou
Jan 31, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi Dylan! Thank you for leaving us this five-star review and kind words about our service team at Ken Ganley Subaru Wickliffe! We'll see you next time!

January 31, 2024

Wonderful and efficient This is the second vehicle I've purchased from Brian and have always been treated well. He even looked after our Son when we were in Finance. More

by nicholas branche jordan
Recommend Dealer
Yes
Employees Worked With
Brian Buehner
Feb 01, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi Nicholas! We're so glad to know that you had a wonderful experience with Brian at Ken Ganley Subaru Wickliffe. It's great to have your trust for the second time around! We'll be here if you need anything in the future.

Feb 02, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

January 31, 2024

Lou & Brandon were both very helpful throughout the process. They were able to answer any questions we had and explained everything very clearly. More

by tmheff
Recommend Dealer
Yes
Employees Worked With
Lou
Feb 01, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi T M Heff! We're glad to know that Lou and Brandon were able to assist you effectively at Ken Ganley Subaru Wickliffe. Thanks for the positive feedback, we appreciate it!

Feb 02, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. We hope to see you soon!

January 31, 2024

I traveled 760 miles to purchase a 2017 explorer from Lou at Ken Stanley because his price was much lower than the Omaha area where I live. The negotiation and purchase went seamless, I was able to fly out More

by Cscr9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Kosmerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Ken Ganley Subaru Wickliffe responded

We're so glad to know that your long-distance purchase went smoothly and you found our prices competitive. It's great to learn we could assist with the warranty issue remotely, saving you another trip! Thanks for choosing Ken Ganley Subaru Wickliffe - happy driving!

Feb 02, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

January 31, 2024

They explained the vehicle features, pricing. Knowledgeable, pleasant, not pushy. Very helpful Explained technical features very well More

by MARIETTA.SIMONE
Recommend Dealer
Yes
Employees Worked With
Joy, Chrissy, James
Feb 01, 2024 -

Ken Ganley Subaru Wickliffe responded

Marietta, we're glad to know our team at Ken Ganley Subaru Wickliffe was able to provide you with a thorough and pleasant experience. Thanks for the review!

Feb 02, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Subaru Wickliffe! We hope to see you soon!

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