Ken Ganley Subaru Wickliffe

The service department solved what I thought was going to be a complicated problem quickly and easily and at no cost to me, and they arranged a Lyft ride to bring me back o the dealership so I could drive my be a complicated problem quickly and easily and at no cost to me, and they arranged a Lyft ride to bring me back o the dealership so I could drive my car home. More

I’ve purchased two used cars (a Suburu and a Toyota) and regretted both. Neither had an inordinate amount of miles on it, but their inspection (or disclosure practices) was severely lacking. Toyota had seve regretted both. Neither had an inordinate amount of miles on it, but their inspection (or disclosure practices) was severely lacking. Toyota had several issues immediately; the dealer attempted to correct those but then on the first warm day it was clear the AC was not working. Their estimate to fix? $4000. I figured I just had bad luck on that car, sold it and bought a brand new Toyota from another dealer. Three years later we picked up a 6 year old suburu legacy. Again, minor issues right away which they blamed on driver error; I disagreed but paid for the work. On our first oil change, we find out the car is burning oil at a rate of a quart every 5-6k miles. It’s obviously too late to do anything (90 day warranty), so we’re stuck with this. Neither car was cheap, neither was a “back of the lot” xxx they just wanted rid of. Fool me once, shame on you. Fool me twice, shame on me. I’ll never do business with them again. More

I had a very good experience at Ganley Subaru when leasing my new Forester. Jeff Leovic was wonderful to wok with. leasing my new Forester. Jeff Leovic was wonderful to wok with. More

Excellent. Service Dept. Technician Christopher G. and Service Writer Jason C. gave outstanding service and assistance. Service Dept. Technician Christopher G. and Service Writer Jason C. gave outstanding service and assistance. More

Shortly after arriving at the dealership, the sales team engaged with us, successfully listening to our described needs and wants. We receive great care. engaged with us, successfully listening to our described needs and wants. We receive great care. More

Jeff Leovic was professional and went out of his way to help me get into a new car. I highly recommend Jeff and the rest of the staff. Thank you. help me get into a new car. I highly recommend Jeff and the rest of the staff. Thank you. More

Anshu was amazing, he treated us like family . He made the whole car experience effortless and smooth . From helping us to get the best deal possible on a Subaru , to helping us decide which Subar He made the whole car experience effortless and smooth . From helping us to get the best deal possible on a Subaru , to helping us decide which Subaru is best for our needs. Honestly , I am impressed with how well Anshu treated us. More

I had zero desire to get a new car. My previous Crosstrek was one payment away from being paid off, but it was due for several service repairs that totaled over $2K. As much as I didn My previous Crosstrek was one payment away from being paid off, but it was due for several service repairs that totaled over $2K. As much as I didn't want a new car payment, I also didn't want to have to continue to worry about the repairs on an aging car. I took the leap and purchased a new Crosstrek. First, I can't say enough good things about Jason Ceja in service. I have never dealt with anyone in service BUT Jason, so he is completely familiar with my car and its service history. Every time I come in, we have a laugh about the time chipmunks chewed through my drive belt. Joy and Joe assisted me with the purchase of the new car. Not only does Joy seem to be a delightful human being, she knew the product in and out and was able to quickly help me familiarize myself with the newer Crosstrek features. Ganley didn't have the specific vehicle I wanted in stock, but Joe was able to secure another quickly. I love how easy things are when I go to Ganley. My trips for service have been so smooth. Buying a new car was (relatively) stress-free and painless. More