Ken Ganley Subaru Wickliffe
Wickliffe, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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The salesman (Logan) was a straight shooter. I don't mean to be a cynic, but there aren't many out there like that, especially post COVID times. When I needed his help or attention to help clos I don't mean to be a cynic, but there aren't many out there like that, especially post COVID times. When I needed his help or attention to help close the deal, his focus was on me and me alone, while still being attentive and responsive to his boss. I can think of no better characteristic to value as an employer working with a salesman, nor as a customer working with a salesman. I would be happy to deal with him again, should the opportunity arise. It is unfortunate that his icon is not present on the following page to rate with 1 to 5 stars, were it to be, I would rate him with 5 stars. More
I have been going to this dealership since 2010. They are always professional thorough and accommodating. I have bought four cars from them over the years and the new car service is wonderful as wel They are always professional thorough and accommodating. I have bought four cars from them over the years and the new car service is wonderful as well. They service all my cars and have since they were brand new Jason has been my contact for the last eight years and he is an excellent service manager again thorough professional, and honest, I would highly recommend this dealership to anyone . More
Great to work with this dealership. Salespeople are great. Would go back if I was to purchase another Subaru in the future. Salespeople are great. Would go back if I was to purchase another Subaru in the future. More
Great customer service along with mechanical service. Joe Vitale did a great job taking care everything Joe Vitale did a great job taking care everything More
Giovanni was very friendly and courteous. He explained everything to me and arranged for a ride home. The whole process was as smooth as could be. My only complaint is that it was not under w He explained everything to me and arranged for a ride home. The whole process was as smooth as could be. My only complaint is that it was not under warranty even though I only have 31k miles. It was over 2 years but I thought it was whatever came second not whatever came first. I was not happy to have to pay $230 to have a fuse changed. That was so unfair and not at all appreciated More
Very knowledgeable and kind. Will went the extra mile to make sure we understood everything Will went the extra mile to make sure we understood everything More
The purchase went quickly. The sales and financial departments were helpful and professional. Mr. Mangotra was most helpful. He listened to what I was looking for and answer The sales and financial departments were helpful and professional. Mr. Mangotra was most helpful. He listened to what I was looking for and answered my questions honestly. Thank you for a pleasurable car buying experience. More
From the first greeting at the door to finalizing the paperwork, the buying process was smooth and stress-free. Joy is friendly, helpful, patient and knowledgeable, and she went out of her way to delive paperwork, the buying process was smooth and stress-free. Joy is friendly, helpful, patient and knowledgeable, and she went out of her way to deliver the vehicle sooner than expected. More
Excellent personal service! We felt heard and understood regarding our needs and not pushed into other options! Will definitely visit next time we need a car! We felt heard and understood regarding our needs and not pushed into other options! Will definitely visit next time we need a car! More