Ken Ganley Subaru Wickliffe

We had an incredible experience at Ken Ganley Subaru. Everyone with whom we interacted treated us like welcome friends. There were no hard sales pressure tactics, price haggling, or aggressive upsellin Everyone with whom we interacted treated us like welcome friends. There were no hard sales pressure tactics, price haggling, or aggressive upselling. They seemed genuinely committed to helping us find the right vehicle for us. We are so grateful to Makayla, Jeff, Sammy, James, and Asia for taking excellent care of us, answering all our questions, and welcoming us to the Subaru family. Subaru has excellent ratings for customer service and the buying experience on Consumer Reports, and US News and World Reports connected us with Ken Ganley Subaru with their best price guarantee. We are so happy with how everything turned out. We took home a new, Subaru Forester, and we’re loving it! We highly recommend this dealership, and based on the atmosphere, I think anyone there would take great care of their customers, but we especially recommend Jeff. Jeff had an easy, no xx approach, and he showed great patience with us and gave us space during our decision making process. I highly recommend making an appointment like we did. It gives the dealership time to cultivate a wonderful experience. I am not a phone call person, but talking with Makayla and Jeff was a pleasure. Sammy had brought out all the Foresters, so we could compare options and colors, and he had the biggest smile and friendliest demeanor as he pointed out which was which. James had a vibrant, friendly energy, and he also showed great patience as we discussed add on options, such as extending maintenance, gap insurance, etc. He asked good questions to try and make customized recommendations for our needs, and he really nailed it. He gave his professional opinions, but he also gave us space to discuss and decide what was right for us. In other words, Jeff and James made sure we left happy and satisfied with exactly what we wanted, so neither of us experienced buyers’ remorse when we got home. Asia was the cashier, and she was also friendly and patient with us while we worked through our bank’s security process. One huge advantage with this dealership that I had not experienced with any other is that Jeff personally walked us through all the features of our new Forester after the purchase, so we know how to use everything. Not only that, but he also set us up with an appointment a couple weeks out with Robert who will review all the features with us again and answer any questions that we may have after owning our new vehicle for a couple weeks. This type of customer service and follow-up is truly exceptional. TL;DR: We highly recommend this dealership; ask for Jeff! :) More

Fair, friendly and Professional sales staff. No pressure and easy to work with. Appreciate all they did to complete the sale. They operate on the handshake is a man's word. Shout-out to Logan No pressure and easy to work with. Appreciate all they did to complete the sale. They operate on the handshake is a man's word. Shout-out to Logan for all you did. Thanks again 😁 More

Ken Ganley Subaru dealership was a great experience. Everyone was very helpful& friendly. Jeff Leovic helped me so much. Nice man. Very familiar with my new crosstrek. Helped me with all the new technol Everyone was very helpful& friendly. Jeff Leovic helped me so much. Nice man. Very familiar with my new crosstrek. Helped me with all the new technology. Im not to good with that. Would recommend dealer to anyone looking for a vehicle. Great job. Thankyou & love the new car. More

Couldn’t thank the entire team enough in assisting me with getting into my Onyx! with getting into my Onyx! More

Ken Ganley's service department has been great! Their estimates are accurate and I have confidence in their technicians. This is my second Subaru and I love my Ascent. Their estimates are accurate and I have confidence in their technicians. This is my second Subaru and I love my Ascent. More

Professional and no pressure sales was awsum. I would recommend to my friends and family. I would recommend to my friends and family. More

The absolute best dealership in the nation bar none, they wake up in the morning and expect excellence wake up in the morning and expect excellence More

Had a great experience at this dealership. Everything went smoothly and very quick! Would highly recommend Everything went smoothly and very quick! Would highly recommend More

Efficient, easy Everything went very smoothly and I bought exactly what I wanted Great experience bought exactly what I wanted Great experience More

Brian Lunar followed through with the whole process completely from trading in my 21 Forester to finding my 24 Forester and everything between always checking in with me seeing if I had any questions f completely from trading in my 21 Forester to finding my 24 Forester and everything between always checking in with me seeing if I had any questions from start to finish. It was an unbelievable great experience working with Brian. He found the best looking Forrester I have ever seen and I can't believe its mine. More