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Ken Ganley Subaru Wickliffe

Wickliffe, OH

4.8
1,922 Reviews
Ken Ganley Subaru Wickliffe takes a great deal of pride in helping our customers with entire car buying experience, ensuring that it's the best you ever had. We've helped many drivers from the neighboring communities of Cleveland, Painesville, Willoughby and Bedford OH get into the Subaru or used car of their dreams.
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28840 Euclid Ave

Wickliffe, OH

44092

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Showing 1,922 reviews

April 17, 2024

Our salesman, Logan Gaffney, couldn't have done more to provide a "great" car purchasing experience. He answered all our questions patiently and professional. Even came in on his day off to turn car over More

by mary
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Callender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan Gaffney
Apr 18, 2024 -

Ken Ganley Subaru Wickliffe responded

Mary, it's fantastic to know that Logan went above and beyond to make your car buying experience great at Ken Ganley Subaru Wickliffe. We appreciate the recommendation! Enjoy your new ride!

April 17, 2024

Ganley was very friendly and completed the six month services in a very prompt manner plus a car wash. More

by j?
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Ken Ganley Subaru Wickliffe responded

We're glad to know you had a positive experience with our service team at Ken Ganley Subaru Wickliffe. Thanks for the review and we hope your car is feeling fresh after its wash!

April 17, 2024

Friendly and helpful staff, Gino and James were wonderful to work with. Very happy with my purchase More

by shenry3198
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gino Palombo
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Callender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Ken Ganley Subaru Wickliffe responded

Gino and James appreciate the kind words! Thank you for coming to Ken Ganley Subaru Wickliffe!

Apr 19, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. Please don't hesitate to reach out if there's anything additional we can do for you.

April 17, 2024

This establishment was top notch. Everything went smooth and the people were great! They stayed in touch with me through the whole process. Very prompt with every question I had. More

by unuzualg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Callender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan
Apr 18, 2024 -

Ken Ganley Subaru Wickliffe responded

We're delighted to know your experience with us at Ken Ganley Subaru Wickliffe was top-notch! Our team is always here to ensure a smooth process and answer any questions you may have. Thanks for the positive feedback!

Apr 19, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 16, 2024

I was greeted near the entrance and asked how the dealership could help. The salesman spent quality time with me to advise me of what options I had for the model vehicle I was interested in. Although More

by obas3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cristian Vasile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi! We're delighted to know that you had a positive experience at Ken Ganley Subaru Wickliffe! It's great that our team could provide all the information and assistance needed for your vehicle choice. We appreciate your feedback, thank you so much!

April 16, 2024

Very pleased with the experience would definitely recommend to anyone that is looking for a Subaru More

by KRISTENLEANNM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Callender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dario Miocic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Buehner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Ken Ganley Subaru Wickliffe responded

We really appreciate you taking the time to leave Ken Ganley Subaru Wickliffe this awesome review, thank you!

April 16, 2024

I appreciated the atypical experience of not feeling pressured to buy. Joy was fabulous! She is so friendly and helpful, without the sales tactics. She answered all of my questions and let me process th More

by dougeastman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Callender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joy Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi Doug! It's great to know that Joy provided a pressure-free and informative experience at Ken Ganley Subaru Wickliffe. We're glad you found the car-buying process easy with us! Thanks for your kind words and we look forward to serving you again in the future.

April 16, 2024

Sales and management was great! The finance was a HORRIBLE experience. We now question the reliability of the vehicle that we purchased as we were told that the electrical will go More

by KEITH62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Lunar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allie Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Callender
1.0
This rating includes all reviews, with more weight given to recent reviews.
Makayla LaMonica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Ken Ganley Subaru Wickliffe responded

We're glad to know that our sales and management team met your expectations at Ken Ganley Subaru Wickliffe. However, we regret hearing about the issues you faced with financing and concerns over vehicle reliability. We aim for transparency in all aspects of our service - please feel free to reach out if you need further assistance or clarification on any matter!

April 14, 2024

Ganley East Is a wonderful dealership. Everyone was very professional and friendly. I would definitely recommend More

by DODDSJODY3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Buehner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Ken Ganley Subaru Wickliffe responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. Thanks for the recommendation, and have an amazing day!

April 13, 2024

Anshu was simply phenomenal! He was very patient, professional and polite! He made my first experience with Subaru an excellent experience and I highly recommend him as your next More

by Maurice
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anshu Mangotra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi Maurice, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Subaru Wickliffe! We are always more than happy to assist you if anything else comes up. Take care!

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