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Ken Ganley Nissan Medina
Medina, OH
1,682 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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June 21, 2020
My husband and I purchased a 2015 Dodge Dart on June 11, 2020. We had the car for 5 days and it starting sputtering when starting and the check engine light came on it. Then the tank was full of gas and in 2020. We had the car for 5 days and it starting sputtering when starting and the check engine light came on it. Then the tank was full of gas and in two days the car was almost empty. It was only driven about 20 miles in those two days. We then took it to a mechanic and he said the purge value needed replaced. We are day 10 of buying the car and already are having issues. When we were at the dealer it made a sound like the struts would need replaced very soon. Felix our sales person took it across the street to have it checked and he said all was well. The struts do need replaced, along with the purge value and hopefully the purge value will clear the check engine light and the car needing an excessive amount of gas for very few miles. 10 days in and this is where we are. Our financial person was fantastic!!! He was very professional and very nice. More
by DSIMPSON15
Verified CustomerEmployees Worked With
Felix Santiago Gonzalez
June 20, 2020
Ken Ganley was excellent to work with for buying our Nissan Armada....top shelf! Jimmy was as professional a salesperson as it gets in helping through the decision process! Nissan Armada....top shelf! Jimmy was as professional a salesperson as it gets in helping through the decision process! More
by JANPORTER1205
Employees Worked With
Jimmy Koty
June 19, 2020
Greast experience Very friendly staff, Felix was my salesman and went above and beyond to help me get my dream car. I am very happy with my purchase. I would recommend Very friendly staff, Felix was my salesman and went above and beyond to help me get my dream car. I am very happy with my purchase. I would recommend Ken Ganley Nissan to my friends and family. More
by TSTABILE59
Employees Worked With
Felix Santiago Gonzalez
June 19, 2020
Quick and Pleasant I needed a repair and they were able to accommodate. I contacted a different dealership and they wanted to do a diagnostic, order parts, get them, and I needed a repair and they were able to accommodate. I contacted a different dealership and they wanted to do a diagnostic, order parts, get them, and then do the repair. Ken Ganley Nissan had everything in stock and had it fixed quickly. More
by JTARANTO0
Employees Worked With
Tony Szabo, Mike McNeeley, Vincent Vectirelis
June 19, 2020
Had a problem after a routine oil change After my recent oil change, I decided to change my spark plugs myself. Upon taking the cover off to access the plugs, I noticed the top of the engin After my recent oil change, I decided to change my spark plugs myself. Upon taking the cover off to access the plugs, I noticed the top of the engine was wiped down. Upon attempting to take the old plugs out, I noticed oil in each of the chambers. So much so, that I could not see the top of the plug. I had to clean each out before taking out the old plugs to replace with the new. The service person must have spilled oil; a lot of oil. Had I not changed the plugs myself, I would have never noticed. I would expect anyone working on my car to report this to me and then clean it. It makes me wonder if other things have happened like this. This was disappointing. I understand these things happen but to not take care of it is irresponsible. More
by BERG5729
Employees Worked With
Don't recall
June 17, 2020
Dropped the car off for service work. Vince was informative on the work to be done to diagnose the problem. Picked up the next day but issue still exist. Will have to bring back for further diagnos informative on the work to be done to diagnose the problem. Picked up the next day but issue still exist. Will have to bring back for further diagnosis of problem. More
by DONTROTT75
Employees Worked With
Vincent Vectirelis
June 17, 2020
Very good place to get a car. Very friendly staff and very knowledgeable about the vehicles, policies ect They really helped me to get into a good vehicle even with my bad credit. Thank you very much fo very knowledgeable about the vehicles, policies ect They really helped me to get into a good vehicle even with my bad credit. Thank you very much for everything you did to help me. More
by DGORDON8851
Employees Worked With
Felix Santiago Gonzalez, Steven Rader
June 17, 2020
Fast courteous service always, explained my brake problem and the solution, repair done the same day. Synthetic oil change and tire rotation also the same day. and the solution, repair done the same day. Synthetic oil change and tire rotation also the same day. More
by ROGERIOS_DODGER
Employees Worked With
Nick Bena
June 16, 2020
Great work The technician kept me informed of the job being performed...all within the time promised. Very happy with the service and will recommend this place. The technician kept me informed of the job being performed...all within the time promised. Very happy with the service and will recommend this place. More
by THEGIRLSTOO
Employees Worked With
Nick Bena
June 16, 2020
Great job . Thanks. Only advice is maybe next time have your guy practice a little more social distancing when approaching someone to try and sell them tires. your guy practice a little more social distancing when approaching someone to try and sell them tires. More
by RYANFREDMONSKY
Employees Worked With
Mike McNeeley
