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Ken Ganley Nissan Medina
Medina, OH
1,684 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,684 reviews
September 07, 2020
The website to sign up for service is terrible. I've been there before, but it I stop couldn't log in. Everything time I tried, it told me that I had to have cookies enabled. When I used the chat box, the there before, but it I stop couldn't log in. Everything time I tried, it told me that I had to have cookies enabled. When I used the chat box, the person on the other end didn't know anything about the service department or the website. More
by JUSTINF
Verified CustomerEmployees Worked With
Tigh Shaffer
September 05, 2020
In total we had a horrible experience. We were there over 4 hours. We wanted to leave & come back Monday but they kept encouraging us to stay. When we finally got into the finance office we were tired and r 4 hours. We wanted to leave & come back Monday but they kept encouraging us to stay. When we finally got into the finance office we were tired and ready to leave. Charles knew that and took advantage of us. Shame on us for not catching the sale price was $3,000 higher than what was listed online. We were also sold an extended warranty that Charles told us was required for the rate he got us. We were fresh out of Chapter 13 and he let us know he worked hard to get us financed. A week later (6/27/20) we went into the dealership and signed a paper to cancel the warranty. We’ve gotten nothing but the runaround from everyone we’ve talked to about the cancellation, especially Charles and Antoine. It’s 9/4 and they still have not processed it and are not returning calls. We were warned by friends not to purchase a car there but we did anyways and now we’re sorry. We will tell every we know to avoid this dealership like the plague. More
by JETKOZ
Employees Worked With
Charles Leftridge (sp?), Jimmy Koty
September 03, 2020
Wonderful experience. Would definitely recommend them to friends and family. I couldn’t believe how fast we got approved for our new car and drove it home the same day. Thanks again 😊 friends and family. I couldn’t believe how fast we got approved for our new car and drove it home the same day. Thanks again 😊 More
by DAVONDET629
Employees Worked With
Rose Strelbicki, Jimmy Koty, John Arendash
August 31, 2020
The management staff took over the salesman and worked with us to make sure we got the best deal possible for our son's new car. They definitely cared about our buying experience. with us to make sure we got the best deal possible for our son's new car. They definitely cared about our buying experience. More
by BETHANDNOLAN1
Employees Worked With
Ted
August 29, 2020
The salesman John Arendash was very friendly and handled all our needs. The whole buying process was very easy. I have uses the service dept before and everyone there is always so helpful. An overall very n all our needs. The whole buying process was very easy. I have uses the service dept before and everyone there is always so helpful. An overall very nice experience. More
by RWITTRUP
Employees Worked With
John Arendash, Mike McNeeley, Vincent Vectirelis, Nick Bena
August 26, 2020
The service department was very nice, the men worked on my vehicle in good timing. The waiting was a little to cold for me but I'll wear a heavier jacket next time. my vehicle in good timing. The waiting was a little to cold for me but I'll wear a heavier jacket next time. More
by Teresa
Employees Worked With
Mike McNeeley
August 24, 2020
Had a flat tire while traveling. The service department told me to come on up, and that they'd wait for me. The process was quick and painless and I appreciate the great service! told me to come on up, and that they'd wait for me. The process was quick and painless and I appreciate the great service! More
by LISAPONCE63
Employees Worked With
Nick Bena, Alyssa Beaudette
August 22, 2020
Great dealership to work with - we bought a used car for our son and he loves it!! We got a great deal too!! Definitely will be back in the future!! our son and he loves it!! We got a great deal too!! Definitely will be back in the future!! More
by MSHILLING
Employees Worked With
Jimmy Koty
August 20, 2020
i like this dealership and they always have what i need in stock - i do feel like i have to push really hard on pricing for them to actually listen, but i understand that's how buying a car goes. they stay in stock - i do feel like i have to push really hard on pricing for them to actually listen, but i understand that's how buying a car goes. they stayed late to help us out which was great. More
by LMAMICK
Employees Worked With
a manager named Matt something, Rose Strelbicki
August 20, 2020
The service was excellent as usual, but the customer waiting area was FREEZING! If you could do something about that, I would be so grateful (and so would your cashier, I'm sure!) waiting area was FREEZING! If you could do something about that, I would be so grateful (and so would your cashier, I'm sure!) More
by CINDY.NELSON320
Employees Worked With
Vincent Vectirelis
