Ken Ganley Nissan Medina

The whole Ken Ganley team does help me to get my 2017 rogue was awesome they work real hard and diligent leave to make sure that I left with the vehicle that was right for me and a price that was with my rogue was awesome they work real hard and diligent leave to make sure that I left with the vehicle that was right for me and a price that was with my budget can guarantee thank you to your team Matt Steve and especially my sales guy Eric Thank You! Stay Safe? More

I'm very pleased with the quality of service every time that I bring my vehicles into Ken Ganley for service. The service department staff is very knowledgeable and friendly. Clean and easy to get in and o that I bring my vehicles into Ken Ganley for service. The service department staff is very knowledgeable and friendly. Clean and easy to get in and out of. More

As usual your service department was OUTSTANDING !!! I needed my tire fixed and was able to come in when I could and taken care of and treated very very well !!! Thank you Vince (service department) for needed my tire fixed and was able to come in when I could and taken care of and treated very very well !!! Thank you Vince (service department) for all you do !!! However.... only one thing. I sat in the waiting area f r about an hour or less, I was watching tv and home make over. A customer walks in she sits down a seat away from me. She sees me watching the show about 39 minutes later she gets up and behind me is the receptionist area and whispers to the receptionist. All of a sudden the channel starts to switch. I was shocked I turned around and said did you change the channel To the receptionist who had the remote in her hands, however the customer spoke up and asked were you watching that which she already k ew I was. Don’t get me wrong if the customer would have said to me can we watch something else ? I would have said yes because I already watched at least 30 minutes of the show in other words giving her a chance ....,. I did answer and say “I guess not”..... which it was changed to Governor DeWine talking about corona which was not relaxing anymore. I got up and walked out. MY POINT is PLEASE let the receptionist know that when a customer wants a channel changed that the receptionist should ask others in the room if they can change the channel. The other customer was extremely rude and who the heck wants to listen to DeWine I listened enough to him. When I’m sitting in a waiting room I want it somewhat comfortable. I did call the receptionist when I left and told her I was watching it she apologized I did talk to the sales manager but never told him because he was rude in his tone and I figured forget that. I was going to call back the next day and talk to the manager just to let him know to please have the receptionist ask other customers if they are watching it. You could even see from my back that I was watching it I was looking straight at the tv. However I decided not to call back because how rude the Danes manager was that it would not make a difference. Even if that was really the sakes manager I don’t know. I am more miffed at how the receptionist handled this situation, especially when the customer is whispering and I’m sitting there watching tv. I purposely did not get on my phone once I wanted to relax and watch a show. Otherwise your service department was fantastic as usual. Professional, kind and honest !!! That’s why I come all the way from Parma Heights to get service ! More

I was taken care of right away. They changed the oil and filter rotated the tires,and fixed a problem I was unaware of,and washed my car, all in about an hour while I waited in a very pleasant area with fre filter rotated the tires,and fixed a problem I was unaware of,and washed my car, all in about an hour while I waited in a very pleasant area with free snacks. More

Always seek out Mike McNeely for help with service. I rely on his expertise & advice. Service is prompt & done in a timely manner and then explained upon completion. rely on his expertise & advice. Service is prompt & done in a timely manner and then explained upon completion. More

Love my Nissan NV3500. Just a minor problem with the side sliding door. Jimmy was a great salesman. Very helpful. I love the bin package sliding door. Jimmy was a great salesman. Very helpful. I love the bin package More

I have dealt with this dealership & with Rose two times in 3 years & both times my needs were met, both times I walked away happy in 3 years & both times my needs were met, both times I walked away happy More

Mike was great to work with! Our family has worked with him before and both time he was professional and kind. We will be going back to him for future cars! him before and both time he was professional and kind. We will be going back to him for future cars! More

This is the Best Automotive Service Department I have ever experienced. The Staff is Friendly, Very Informative and they Value your time. Nobody Does It Better! ever experienced. The Staff is Friendly, Very Informative and they Value your time. Nobody Does It Better! More