Back

Ken Ganley Nissan Medina

Medina, OH

4.8
1,684 Reviews

5180 Montville Dr

Medina, OH

44256

Directions

By Type

Showing 1,684 reviews

November 27, 2020

Memorandum title clerk who mailed to me for newly purchased 2017 lease maturity Rogue with TEMPORARY LICENSE TAG did not explaine to transfer ownership from Dealer to me. More

by HONGA
Recommend Dealer
Yes
Employees Worked With
Rose Strelbicki
Dec 23, 2020 -

Ken Ganley Nissan Medina responded

Honga, we are sorry you did not have a great experience with our Dealership. If they have not done so already, we will have a member of our Management team reach out to you.

Dec 23, 2020 -

HONGA responded

As i told before, whenever i lease or purchase car, New or certified used car all the time in the past Dealer sales associate took care of REGISTRATION AND LICENSE PLATE and i only pick up document (registration etc) and license plate ( sales agent install usually) when Dealer Staff calls me to pick up. Main problem this time was Title Clerk who mailed MEMORANDUM TITLE did NOT instruct what to do with momo title in the mail. I did not know i have to TRANSFER TITLE from Ken Ganley Nissan to ME MYSELF. When temporary license Tag on my purchased ROGUE EXPIRING I worked hard to get all paper work myself on Expiring Day to transfer title to me. Sales agent told she told that to my son who was with me and to me she did her job. I changed her performance from 3 stars to 5 STARS. JOHN HONG

November 26, 2020

everyone was helpful, and respectful with our current pandemic going on, wish all employees had a mask on. They were fast with the work and did a good job More

by Kerns1979
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tigh Shaffer, Vincent Vectirelis, Nick Bena
Nov 30, 2020 -

Ken Ganley Nissan Medina responded

KERNS1979, Thank You, for taking the time to let us know how your service was! We will pass along the 5 star review to Nick and the service department!

November 26, 2020

Best service best customer treatment and when i said that i need a specific car they accomplish my dream car. I recomend this dealership for me is a number 1. More

by MONSTERDJ89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Felix Santiago Gonzalez
November 26, 2020

Great customer service! Mike McNeeley was great in the service department, providing preventative care needs for my vehicle without the pressure that sometimes goes along with a vehicle service experience More

by MFENDER45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McNeeley
Nov 30, 2020 -

Ken Ganley Nissan Medina responded

MFENDER45 .Thank you, for the awesome 5 star review! Here at Ken Ganley Nissan, we strive for 100% satisfaction! WE will pass this awesome review onto Mike and the service team!

November 26, 2020

Great service and friendly and efficient staff, highly recommended! They explain everything that needs to be done, will definitely come back. Check it out you won’t be disappointed More

by YOLAVALLEJO1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McNeeley
Nov 30, 2020 -

Ken Ganley Nissan Medina responded

YOLAVALLEJO1,Thank you, for the 5 star review! Here at Ken Ganley Nissan we strive for 100% satisfaction! We will be happy to pass this review onto Mike and the service department!

November 25, 2020

Very friendly Service staff and helpful with my issues. My repairs were done on the same day to accommodate my busy schedule. I have owned 5 Nissans . More

by ROB G
Recommend Dealer
Yes
Employees Worked With
Nick Bena, Renee Barker
Nov 25, 2020 -

Ken Ganley Nissan Medina responded

ROB G,Thank you, for the great review! Here at Ken Ganley Nissan we strive to give 100% satisfaction! We will pass along this great review to Renee and Nick and the service department! Enjoy your day!

November 24, 2020

Tigh was excellent to work with. He addressed my questions and concerns promptly, he drilled into any and all possible issues and gave me his best recommendation on how to proceed. He is certainly a More

by erickarns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tigh Shaffer
Nov 25, 2020 -

Ken Ganley Nissan Medina responded

erickarns, Thank You for the great review! Here at Ken Ganley Nissan our service department strives to give 100%! We will pass this great review to Tigh and the service department. Have a great day!

Nov 25, 2020 -

Ken Ganley Nissan Medina responded

Hi Erickarns, we are very happy to have provided you with such a positive experience!

November 18, 2020

As always, nick from the service drive helped me when I took my vehicle in. I feel like I'm taken care of better than anywhere else. More

by HARLEYLOVER1014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Bena
Nov 18, 2020 -

Ken Ganley Nissan Medina responded

Thank you for your awesome review.

November 18, 2020

We always take our trucks for service at Medina Nissan wonderful customer service. Friendly staff. The mechanics make sure everything is correctly done. Thanks so much for your service. More

by TONYLUMPKIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tigh Shaffer, Mike McNeeley, Vincent Vectirelis, Nick Bena
Nov 19, 2020 -

Ken Ganley Nissan Medina responded

TONYLUMPKIN. Thank you for the 5 star review! Here at Ken Ganley we strive for the best customer service ! We will pass this awesome review to our service department and also to the mechanics! Let us know if there's anything else we can do !

Nov 19, 2020 -

Ken Ganley Nissan Medina responded

Thank you Tony got purchasing and servicing your vehicles at Ken Ganley Nissan in Medina.

November 18, 2020

Very pleased with everyone there very nice and courtesy that’s why I bought a 2021 and probably in 2027 or buy another one and I definitely would return to that location More

by ROSEPETERS3923
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose Strelbicki
Nov 18, 2020 -

Ken Ganley Nissan Medina responded

Rose congratulations on being the 1st Ken Ganley Nissan customer with a new 2021 Rogue. Thank you for your high praise of your Sales Associate.

...
49
...