Ken Ganley Nissan Medina

The gentleman in the service department was helpful and kind and answered all of my questions regarding my old leased car and my new lease. kind and answered all of my questions regarding my old leased car and my new lease. More

Nick was very polite, explained everything to me, helped me navigate the new real time text. The cashier was extremely helpful as well. Great experience. me navigate the new real time text. The cashier was extremely helpful as well. Great experience. More

Normally service is excellent here....wife and I waited almost two hours for a oil change and tire rotation, with an appointment made....no reason to take that long...very disappointing..... almost two hours for a oil change and tire rotation, with an appointment made....no reason to take that long...very disappointing..... More

fast service, quality workmanship,was done before my appointment was scheduled, i would reccomend to anyone going there for service, i will be back-thank you appointment was scheduled, i would reccomend to anyone going there for service, i will be back-thank you More

Friendly, quick and honest!! sales and service is amazing! Needed a new tire and they matched mr. tires price to earn my business. Love Medina nissan!!!!❤️ amazing! Needed a new tire and they matched mr. tires price to earn my business. Love Medina nissan!!!!❤️ More

I always expect the scheduled service to be done well at this service center. One suggestion would offer is when washing an SUV like my Rogue to manually wash the back window area because the automatic brus this service center. One suggestion would offer is when washing an SUV like my Rogue to manually wash the back window area because the automatic brush can’t reach in there. More

Everything was great I got in and out. The service representative was very informative about my warranty on the work performed on my daughter's vehicle. Overall everyone involved was professional an representative was very informative about my warranty on the work performed on my daughter's vehicle. Overall everyone involved was professional and nice. More

Staff is always helpful and kind. Service department is very thorough and not pushy. I never have a hard time getting my car in either. very thorough and not pushy. I never have a hard time getting my car in either. More

Nice employee's but have had major problems with them advising me a couple different contradictory things regarding the processing of the loan. I've been told I would be reached asap to resolving my ques advising me a couple different contradictory things regarding the processing of the loan. I've been told I would be reached asap to resolving my questions. The first time, I had to call them after not hearing anything back, and the second time (with a different salesperson) the same thing is happening. One of my 2 issues involved getting charged my first payment even though they had not even processed the loan yet (30 days later). This caused me to get double charged because my other car that was traded in (with a loan balance) never got paid. So essentially I've paid 2 months now on my old used car that I no longer possess. They (Nissan) state it's the bank's problem, the bank states' it was Nissan's mistake. Still no clarity and left in the dark. But again my sales day I bought the car was a good experience regardless. More

Polite, clear communication of work that needed to be done on my vehicle. Work was done efficiently. Entire Service team is great and always friendly, even when very busy with customers. done on my vehicle. Work was done efficiently. Entire Service team is great and always friendly, even when very busy with customers. More