Ken Ganley Nissan Medina

Horrible personality and totally not interested in helping us. We wanted to finance with Nissan Financial and she want us to finance with someone else and when we said no we want Nissan Financial she helping us. We wanted to finance with Nissan Financial and she want us to finance with someone else and when we said no we want Nissan Financial she handed our papers back and said she would not help us. Unbelievable! I have had businesses all my life and purchased many cars and she was by far the worst experience I have ever encountered. If she worked for me she'd be looking for another job. More

All of the service staff is easy to work with. I call ahead. My car is taken and returned in a timely fashion. Everyone is very pleasant. ahead. My car is taken and returned in a timely fashion. Everyone is very pleasant. More

Excellent service regarding both service and sales department. Been with this dealership for overs 6 years. Special thanks to Nick in service, very personable, knowledgeable and timely with follow u department. Been with this dealership for overs 6 years. Special thanks to Nick in service, very personable, knowledgeable and timely with follow up information. More

Everyone was very friendly and helped explain everything to me. Made the test drive easy. Gave me a great price for my trade in. Paired my phone up for me as well!! Thanks to me. Made the test drive easy. Gave me a great price for my trade in. Paired my phone up for me as well!! Thanks More

Had a great experience at Ken Ganley Nissan when purchasing my Rogue. Jimmy in sales was wonderful, very helpful from my initial test drive through to the purchase. The buying process was simple and purchasing my Rogue. Jimmy in sales was wonderful, very helpful from my initial test drive through to the purchase. The buying process was simple and straight-forward, and communication was great. Very happy with my new car! More

Always enjoy getting my Rogue serviced here. Jimmy Koty also is really top notch when it comes to laying out lease options. Hope he's there a long time. also is really top notch when it comes to laying out lease options. Hope he's there a long time. More

Very pleased with my recent lease of a 2021 Nissan Murano. Rose was fantastic, efficient and knowledgeable, locating the exact color we wanted for our new car. Great overall experience. Murano. Rose was fantastic, efficient and knowledgeable, locating the exact color we wanted for our new car. Great overall experience. More

Great service, great people, always have a pleasant experience working with Nick in the service department. Will be coming back every time for sales and service! experience working with Nick in the service department. Will be coming back every time for sales and service! More

Service manager Mike seemed a little hesitant to perform a re-flash of the ECU because, according to what he told me, they had never done one. And the techs didn't seem to be aware that Consult 3+ gives th a re-flash of the ECU because, according to what he told me, they had never done one. And the techs didn't seem to be aware that Consult 3+ gives the option to treat the existing ECU as a new ECU so that it will re-install the factory ECU software. As a Nissan master tech of 38 years told me on the NICO forum, "Most of the dealer techs don't know that Consult 3+ gives them the option to treat the old ECU unit as a new ECU without software. If it won't do a re-flash that is because Consult 3+ looks at the ECU part number, not the actual software, and thinks that it has the latest version. So when a tech wants to re-flash an ECU, he should choose "new" so that Consult 3+ will be fooled into thinking the ECU is new. Then, the ECU will take the factory software re-flash." They did a good job in scanning for DTC's. But I think they they were hesitant, or didn't know how, to take the next step and actually re-flash the ECU. I'd, still, like to return and give this a try. I think we could get smarter out of this. More

Ron was the best salesman I ever had, he was very knowledgeable and helpful every step of the way! I will definitely go back to him for my next car! knowledgeable and helpful every step of the way! I will definitely go back to him for my next car! More