Ken Ganley Nissan Medina

Service manager Mike seemed a little hesitant to perform a re-flash of the ECU because, according to what he told me, they had never done one. And the techs didn't seem to be aware that Consult 3+ gives th a re-flash of the ECU because, according to what he told me, they had never done one. And the techs didn't seem to be aware that Consult 3+ gives the option to treat the existing ECU as a new ECU so that it will re-install the factory ECU software. As a Nissan master tech of 38 years told me on the NICO forum, "Most of the dealer techs don't know that Consult 3+ gives them the option to treat the old ECU unit as a new ECU without software. If it won't do a re-flash that is because Consult 3+ looks at the ECU part number, not the actual software, and thinks that it has the latest version. So when a tech wants to re-flash an ECU, he should choose "new" so that Consult 3+ will be fooled into thinking the ECU is new. Then, the ECU will take the factory software re-flash." They did a good job in scanning for DTC's. But I think they they were hesitant, or didn't know how, to take the next step and actually re-flash the ECU. I'd, still, like to return and give this a try. I think we could get smarter out of this. More

Had the vehicle I was looking for just off trade. Did a full inspection and had it ready to go for a test drive. Thanks for working around my schedule. full inspection and had it ready to go for a test drive. Thanks for working around my schedule. More

Ron was the best salesman I ever had, he was very knowledgeable and helpful every step of the way! I will definitely go back to him for my next car! knowledgeable and helpful every step of the way! I will definitely go back to him for my next car! More

Nick the service advisor is very professional and helpful every time I have an issue with my vehicle. I purchase this vehicle from Nissan Ganley in August 2020 and I have a lot issue with this vehicle since every time I have an issue with my vehicle. I purchase this vehicle from Nissan Ganley in August 2020 and I have a lot issue with this vehicle since I purchased. I have put a lot money into this vehicle. More

Since my first time coming into KGN my experience withe service department has been amazing. The whole department is great and especially Nick with his superior service!!! Thank you service department has been amazing. The whole department is great and especially Nick with his superior service!!! Thank you More

I’ve had nothing but Great service by Great staff…Miss seeing Dave Becker!! Wishing him continued success over at Kia (trader) lol Thank You seeing Dave Becker!! Wishing him continued success over at Kia (trader) lol Thank You More

Everything was great. I had my new Rogue in for an issue with the engine. There was an additional problem that was no fault of the dealership. Vince was very helpful and easy to work with and he provided with the engine. There was an additional problem that was no fault of the dealership. Vince was very helpful and easy to work with and he provided me with a car to use while mine was being repaired. More

It was a very pleasant experience. Both Felix and Antoine worked hard to make the experience a good one. I had a lease beforeWith Ganley I know you Titan truck and I ended up taking out another lease with Ga worked hard to make the experience a good one. I had a lease beforeWith Ganley I know you Titan truck and I ended up taking out another lease with Ganley. I like the sales people I’d like to service department I have always treated me barely More

Excellent service department. Mike was able to quickly schedule my car for an oil change and it was completed in a timely manner. Thank you for the great job! schedule my car for an oil change and it was completed in a timely manner. Thank you for the great job! More

I was in need of a transmission fluid flush/fill and the service department scheduled me the next day. Vince was extremely courteous, just like every other time. Vince is thorough and professional. I enjoy service department scheduled me the next day. Vince was extremely courteous, just like every other time. Vince is thorough and professional. I enjoy having my Frontier serviced from Ken Ganley Nissan. More