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Ken Ganley Nissan Medina

Medina, OH

4.8
1,665 Reviews

5180 Montville Dr

Medina, OH

44256

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Showing 1,665 reviews

October 06, 2021

Jake Pastva was friendly and very helpful. I initially was contacted by Renee Barker who was also helpful to find me the truck I wanted/needed. Felix Santiago in finance was also very courteous. Seems lik More

by TM99US
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felix Santiago Gonzalez, Renee Barker, Jake Pastva
Oct 07, 2021 -

Ken Ganley Nissan Medina responded

Mark, thank you for your business and our great review.

Oct 07, 2021 -

Ken Ganley Nissan Medina responded

Tm99us, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Nissan, Inc.!

October 05, 2021

I drove the car I just bought back home and realized that the car I bought hurt my back and shoulders and neck. I called up the dealership and wanted my old car back. I could not get my old car back. A More

by FINSTERN
Recommend Dealer
No
Employees Worked With
Jimmy Koty
October 01, 2021

Ron Zurek, our salesperson, was extremely helpful and Ron Zurek, our salesperson, was extremely helpful and he went out of his way to make our experience easy. We are enjoying our new car. More

by HANDYRICK1945
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Zurek
Oct 01, 2021 -

Ken Ganley Nissan Medina responded

HANDYRICK1945, Thank you for the 5 star review! We are so glad you had such a positive experience here at Ken Ganley Nissan in Medina! Have a great day!

October 01, 2021

Staff was very personable! All were pleasant and friendly. Waiting area was nice and offered coffee and water. More

by JMAZZ261
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Vectirelis
Oct 01, 2021 -

Ken Ganley Nissan Medina responded

MAZZ261,Thank you for the 5 star review! We are glad you had such a positive experience here at Ken Ganley Nissan! Have a great day!

October 01, 2021

The shopping/buying process was great. However, when we came back to sign the final paperwork and take ownership of the car, we had to wait about an hour to be seen. More

by KELLYTHOMASMANGO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not Sure
Oct 01, 2021 -

Ken Ganley Nissan Medina responded

KELLYTHOMASMANGO, Thank you for taking the time to let us know how we did! Have a great day!

September 30, 2021

I was very rushed because they were so busy. Also when I purchased my lease I was told incorrect information from when I got into my lease More

by TIFFANY44134
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Zurek
Oct 01, 2021 -

Ken Ganley Nissan Medina responded

TIFFANY44134, Thank you for letting us know about your experience! We are disappointed to hear that you were not happy with your visit! We hope you have a great day!

Oct 02, 2021 -

Ken Ganley Nissan Medina responded

Tiffany44134, we truly appreciate your honest feedback. Please feel free to contact our Sale's management team to further discuss your experience.(330-721-0500) Thank you and have a great day!

September 29, 2021

My experience was very good. My salesman Dontae Craft was excellent, he was a big help! More

by MICHELLEKOELLIKER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dontae Craft
Sep 29, 2021 -

Ken Ganley Nissan Medina responded

MICHELLEKOELLIKER, Thank you for the 5 star review! We are so glad you had such a positive experience here at Ken Ganley Nissan in Medina! Have a great day!

Oct 01, 2021 -

Ken Ganley Nissan Medina responded

Michellekoelliker, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Nissan, Inc.!

September 28, 2021

Chris went above and beyond to help me even though it was I-90 fault. More

by SWUBTBUB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 29, 2021 -

Ken Ganley Nissan Medina responded

SWUBTBUB, Thank you for the kinds words about Chris and our service team here at Ken Ganley Nissan in Medina! Have a great day!

Sep 29, 2021 -

Ken Ganley Nissan Medina responded

Hi Swubtbub, we are very happy to have provided you with such a positive experience!

Sep 29, 2021 -

SWUBTBUB responded

Thank you. Good service should be rewarded. It's hard to find these days.

September 28, 2021

Second time in a week my car has been in for repair. $2K feel scammed How could you not get problem the first time. Said it was an emission thing. My car passed emissions with that engine light on. fee More

by ROSSKYMM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike McNeeley
Sep 29, 2021 -

Ken Ganley Nissan Medina responded

ROSSKYMM, We are sorry to hear you were not happy with your service appointment! Please feel free to reach out to the Service management team to further discuss your experience! (330-721-0500) Thank you!

September 28, 2021

Always professional, great friendly service, staff great about building relationships and I feel valued as a customer. More

by KELLY67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose Strelbicki
Sep 28, 2021 -

Ken Ganley Nissan Medina responded

Thank you for your high praise of your Sales Professional Rose at Ken ganley Nissan in Medina.

Sep 30, 2021 -

Ken Ganley Nissan Medina responded

Kelly67, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Nissan, Inc.!

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