Ken Ganley Nissan Medina

I recently purchased a vehicle from you fine establishment in February. I just wanted to drop a quick note to say how smooth and seamless it was to deal with the staff. From the gals that pick u establishment in February. I just wanted to drop a quick note to say how smooth and seamless it was to deal with the staff. From the gals that pick up the phone all the way to the service team that prepped my car for delivery. I first started working with RJ, but then came in when RJ was not around so Mr. Alex Kash was there to assist me. Both men were very professional and helpful throughout the process. Mr. Josh Davis was also a very big help! Due to my past, my credit history was a little shaky, but he was able to help me get financed. The biggest rave I have about him is that he talked me through some sensibility issues. I will admit that I was a bit stubborn at first – as I was wanting more than I could afford – but Josh walked me through scenarios that would help me maintain my affordability and also raise my credit rating for the future. Mr. Tim Thomas was also very helpful through the signing of the financing documents. He walked me through it all and he also went to bat for me when the financing company wanted to pull out of the deal. These gentlemen barely knew me, but yet they treated me with the upmost respect. They have demonstrated fantastic customer service and helped me get into a new vehicle. There were things that came up during the deal and I felt I was a bother to them for making things difficult, but they persisted in assuring me that I was not a bother to them. This is a great dealership and I will be sure to let everyone know the great service I received at Ken Ganley Nisssan. More

One of the best experiences I have ever had at a dealership. Their prices are outstanding and they really do try to help you. Rose was awesome she is so honest about everything and is very thorough. dealership. Their prices are outstanding and they really do try to help you. Rose was awesome she is so honest about everything and is very thorough. She loves to chat and has a story for everything, you will leave smiling for sure. Tim in finance was also great, he went out of his way to help me get in the car I really wanted. I left loving my car and am very happy. I am sure to return!!!! More

We had a very pleasant experience at your dealership shopping and then buying our new Altima. Max was very informative and entertaining to deal with. shopping and then buying our new Altima. Max was very informative and entertaining to deal with. More

A pleasant buying experience. The price was worked out ahead of time via the internet. The trade-in vlaue of my old vehicle was acceptable to me. Overall, great! ahead of time via the internet. The trade-in vlaue of my old vehicle was acceptable to me. Overall, great! More

This is my 3rd Murano, 1st with this dealership. I followed this sales person here from previous dealership. My wife leased a Rogue from this sales person over a year ago and has been completely satis followed this sales person here from previous dealership. My wife leased a Rogue from this sales person over a year ago and has been completely satisfied with service and customer relationship. I am looking forward to the same relationship and I have been COMPLETELY SATISFIED with this lease transaction. Edward Saus More

I bought my NIssan NV Cargo Van a year ago. Its a great vehicle. Since then I have brought it in a couple times for routine service. Always treated well and the waiting area is clean and comfortable. I'm g vehicle. Since then I have brought it in a couple times for routine service. Always treated well and the waiting area is clean and comfortable. I'm going to buy another NV but this time a passenger van. Very happy with my experience. More

I had my winter tires put on in a blizzard. They were fast, professional and helpful. I came in twice before and was told it was too warm and would chew up my tires. That honesty gets my business. I did fast, professional and helpful. I came in twice before and was told it was too warm and would chew up my tires. That honesty gets my business. I did teach the service advisor the difference between snow tires and winter tires though! :) As long as prices are competitive, I will be back. More

The service is just like "old times" when a person felt like their business was appreciated.....no matter how small or large the purchase. I even tried to tip the customer service reps. but th person felt like their business was appreciated.....no matter how small or large the purchase. I even tried to tip the customer service reps. but they politely declined and said " we want you to know that we will provide this level of service every visit & if you become a loyal customer, we have done our job". Ganely Nissan has a clean, comfortable area to sit and wait while service is completed. Kudos to you Ganely Nissan! I'll be back! More

I am a young adult and I was treated like a child by Alex Kash. He did not answer my questions, did not respond to my questions about the car and was pushy.I asked him questions about mechanical issues with Kash. He did not answer my questions, did not respond to my questions about the car and was pushy.I asked him questions about mechanical issues with the car and I was brushed off and told that it went through a inspection. He wanted me to buy the car right away. He seemed very nice and friendly at first, however that changed.I told him from the get go my max price and he was loud and upset when I wasnt able to go higher. He said that it didn't make a difference what the price of the car was as long as the monthly payment was the same. He shouted across the show room floor, and made a scene as he rushed me out the door. I would not recommend going to this dealership if you are not ready to walk out of the door with a car that day. The prices were reasonable and the car was in great shape and they were fixing one issue that was with it. But the treatment I received seemed like a salesmen tactic and it was just plain rude. More

I leased my new 2012 Nissan Sentra SR (with navigation!!!) and it was the best car deal I have been involved with in my 40 years. Thanks for the great deal and the car washes for life (I hate d navigation!!!) and it was the best car deal I have been involved with in my 40 years. Thanks for the great deal and the car washes for life (I hate driving a dirty car,plus it's black so you will prob being seeing me daily-lol)Nick dont forget you promised to vaccuum it for me when I come in. Seriously, Thanks for taking such good care of me and for making it fun to get a new car.I look forward to dealing with you guys and Ken Ganley Nissan for my future needs! Your New Customer, Matt Murphy More