Ken Ganley Nissan Medina

Bought a new car a couple months ago was promisedfree tank of gas with oil changes and they are saying it is only one take of gas not every time. When ask to speak to sales manager who helped sell us car tank of gas with oil changes and they are saying it is only one take of gas not every time. When ask to speak to sales manager who helped sell us car and promised us this he is no longer is there along with both sales men who helped us. So they are not going to honor the free gas with oil change. They do not care about their customers at all! This was our second suv we have bought from them and had no problems the frost time but maybe that is because I only went there to buy it and never took it back Til we traded it in. They write what they promise you on a paper so their is no confusion on what they are promising you that you show them but if the wording isn't as they think it should be they change what you are promised. Will not be doing anymore business with them! More

Rose Strelbicki is Wonder Woman. I had previous dealings with her at another dealer, now out of business, so when the time came to lease a new Murano, I sought her out (even though two other dealers are mor with her at another dealer, now out of business, so when the time came to lease a new Murano, I sought her out (even though two other dealers are more convenient for me). Rose came through like a champ. She showed me how I could afford a better model than I had thought. She has expert knowledge of Nissans and showed me a trick or two about my new one, even though it is my third Murano. She's a superior sales person. Her "trick" is that she really listens and wants to get the right car for every customer. And she talks straight, with no B.S. I couldn't be happier with Rose and the deal she put together for me. More

Can't believe that this is the first time I was not pressured into buying a car. The only reason i bought that day was because Alex was so nice and we were just having a fun time testing out cars. I ne pressured into buying a car. The only reason i bought that day was because Alex was so nice and we were just having a fun time testing out cars. I never can actually say I had fun buying a car but this time it was fun. We spent a lot of time with each other and we still talk to this day. Great guy to buy a car from. More

Rose S. called me and told me that she thought she could lease me a new Maxima at a good price. I told her that my lease wasn’t up until December but to tell me what she could do. She called me back; made lease me a new Maxima at a good price. I told her that my lease wasn’t up until December but to tell me what she could do. She called me back; made me an offer I didn’t want to refuse, and asked me to come in to pick out the color I wanted. This took place in less than two days. I went in, picked out the color, signed the papers and drove my new car home. I followed Rose from Tri City to Ken Ganley because I feel that she is GREAT!!! And I will continue to get my cars from her. One other nice perk is the service department at Ken Ganley Nissan. They are very good. My whole “new car” experience was very pleasant and very easy More

I went in to the dealership to test drive a new Nissan Altima. I drove the car and everything was fine. I asked to know what the price of the car would be if I were hypothetically to purchase it that day Altima. I drove the car and everything was fine. I asked to know what the price of the car would be if I were hypothetically to purchase it that day and I was quoted 19,500. It seemed very low for the car I drove, so I asked the sales person if that price was for the exact car I tried. He said yes. He was very pushy about me buying the car that day, even though I made it clear that I was not ready to do that. He pushed further and said I should give him a post-dated check. I did not leave with a good feeling, but the price was good, so I thought about going back. I called the sales person a few days later and did not get a call back. I then called the dealership and talked to another person. She was very pushy about me putting money down over the phone for the car I inquired about. She was also very pushy about me coming in that day to buy, even though I live about 30 miles away. She scolded me for not asking for her by name when I called the dealer after missing her return call. She quoted me a price for the same vehicle I test drove of $21,650. I said that I was quoted a different price a few days prior. She said she would check with the manager and get back to me. She called me later and said I was quoted a price for a pre-owned vehicle. She described over the phone the exact car I had driven a few days earlier. I told her the story of how I double-checked that the 19,500 price was for the new car I drove. She said that it may have been called a demo instead of pre-owned. I said that word never came up. I expressed my disappointment that the sales person was deceptive. She then said, well, good luck to you and hung up. I will never buy a car here. They are dishonest and too pushy, even for car sales people. Go somewhere else for a Nissan. More

In January 2012 I purchased a used Nissan Rogue with the help of the sales associate Rose S. The quality of service was exceptional and I am so happy I chose Ken Ganley Nissan to purchase my new vehicle! Ro help of the sales associate Rose S. The quality of service was exceptional and I am so happy I chose Ken Ganley Nissan to purchase my new vehicle! Rose was so nice and very down to earth. I like that she talked to me like I was a friend. Everyone else who assisted in the process of my vehicle was also exceptionally helpful. I would recommend Ken Ganley Nissan of Medina to everyone! I have never received such great service. Thank you so much Rose for helping me purchase my Rogue that I absolutely love! Sincerely, Ashley Leatherman More

Great prices with no pressure. The prices spoke for them self. Fairly painless for a car buying process. Got me a good rate and great car. Thanks guys. self. Fairly painless for a car buying process. Got me a good rate and great car. Thanks guys. More

Overall a very nice experience shopping at this dealer,the representatine,Rose KNOWS NISSAN and other cars in general,very helpful and friendle,impresive level of profesionalism and knowledge of th dealer,the representatine,Rose KNOWS NISSAN and other cars in general,very helpful and friendle,impresive level of profesionalism and knowledge of the product.Next time we will be on the market to replace one of our Nissans,is going to be very easy to choose a dealer,and we are going to look again for Rose!Meanwhile we highly reccomend! More

Just stopped in to look around and were greeted promptly by Alex. He was patient and understanding. We wanted to see 4 different models(we had been to two other dealers and neither took the time or showed t by Alex. He was patient and understanding. We wanted to see 4 different models(we had been to two other dealers and neither took the time or showed the professionalism as Alex)So he said it was a good idea to view different models to help make the right decision. He was a breath of fresh air.We stopped shopping and bought from alex. Thanks to Ken Ganley for being astoot enough to hire this professional. During our process we met the Sales Manager Jacob he was instrumental in our decision. Very Professional and patient.Every dealer ship should use these two as an example as to how to treat a customer. More

It was so nice to come into a dealership and deal with a cheerful, knowledgeable associate. She was super busy but never forgot about me. I leased a new vehicle from Rose. We put the deal together over the cheerful, knowledgeable associate. She was super busy but never forgot about me. I leased a new vehicle from Rose. We put the deal together over the phone. Everything she promised, she did. The Murano was gassed up and cleaned up when I arrived. She went over all of the new features with me. She even follow up with me by email and phone to make sure all was well. I have already recommended her to one of my co-workers. More