Ken Ganley Nissan Medina

AWESOME experience! I stopped by to have my tire pressure checked (indicator light was on). I knew I needed new tires and asked to set up an appointment for the next week. Tigh Shaffer quoted me prices on 3 checked (indicator light was on). I knew I needed new tires and asked to set up an appointment for the next week. Tigh Shaffer quoted me prices on 3 different brand/types of tires to review. During the tire inspection, the service tech discovered a nail in the edge of one tire. I opted to have the tires replaced that day. Knowing that I had stopped in on my lunch break and had no other transportation arrangements, Tigh Shaffer offered to have an employee drive me to/from my work place. I wish I could remember the name of the young gentleman who dropped me off at Fenn Elementary and later picked me up - he was polite and courteous! Like I said, Nissan provides awesome service and this is not a one time occurrence either. I have been provided exceptional service every time that I've stopped in at your dealership. More

I want to express my great appreciation for the wonderful service that I received at Ganley Nissan in Medina. While traveling 4 hours away from home, we had a transmission issue that required immediate serv service that I received at Ganley Nissan in Medina. While traveling 4 hours away from home, we had a transmission issue that required immediate service. Harold assisted us through the whole process and went above and beyond our expectations. He provided a loaner car for us to use to travel back home and even offered to travel 2 hours to meet us to bring our car back to us. I have never had such excellent service before at any car dealership. I would highly recommend this dealership to anyone and I hope that management at this dealership recognizes Harold for his amazing customer service. Thank you again. Nicole Hunter More

I took my car in for an oil change. The waiting time was very short, the staff was very pleasant. It was a fine experience. very short, the staff was very pleasant. It was a fine experience. More

I was very impressed with Tigh's service attitude and his professional manner as we spoke of the service necessary on my Buick. When I brought it in at appointment time he remembered me and everything w his professional manner as we spoke of the service necessary on my Buick. When I brought it in at appointment time he remembered me and everything was prepared. He then called me to mention an additional repair which was necessary, something I thought was wrong but which was overlooked at my previous garage. Your technicians were obviously very meticulous in their assessment and went above and beyond my expectations. My family and I will be back. More

I am satisfied with the service received this past visit to the dealership. Jeff is very helpful and the guy that takes care of us when we first drive in is very very good with customer satisfaction, sorry to the dealership. Jeff is very helpful and the guy that takes care of us when we first drive in is very very good with customer satisfaction, sorry I don't know his name. More

Service was very friendly and everyone gave clear explanations on any questions we had. No amount of pressure was made to complete the sale and everyone we came in contact with seemed genuinely appr explanations on any questions we had. No amount of pressure was made to complete the sale and everyone we came in contact with seemed genuinely appreciative to have our business. More

From the moment I entered the express service bay the service was professional and caring. Every question answered. I can't say enough about the experience. The cashier was helpful and actually made sugg service was professional and caring. Every question answered. I can't say enough about the experience. The cashier was helpful and actually made suggestions in order to save money. Thank You, Ganley Nissan. More

Your dealership is fantastic from the front door and out the back. Harold is very accomodating with scheduling and very knowledgable about the cars and service. I was there for an oil change at 7am and out the back. Harold is very accomodating with scheduling and very knowledgable about the cars and service. I was there for an oil change at 7am and out the door before 7:30am. Your facility is spotless and everyone is SSSOOOOOOO friendly! Keep up the good work! More

I called on Tuesday of last week & made an appointment with Harold to have an oil change on my Altima on Saturday afternoon. I received a reminder call which I appreciated. The service area appointment with Harold to have an oil change on my Altima on Saturday afternoon. I received a reminder call which I appreciated. The service area that I pulled into was clean & ready for my arrival. Harold was super friendly & quickly got my car in process. He gave me a time frame - which was absolutely correct. He also asked if it was ok to wash the vehicle for me. That was great. Harold came into waiting area to let me know everything was done & I was ready to go. Another great experience! More

I had worked with Rose before. I leased a car from her at Tri-City Nissan 3 years ago. I really appreciate her honesty and feel she really knows what she's talking about. I love the fact she is drivi at Tri-City Nissan 3 years ago. I really appreciate her honesty and feel she really knows what she's talking about. I love the fact she is driving a Rogue now, same as me. I will continue to lease cars from her in the future. I trust her. More